Family Ford of Enfield - Service Center

The car we bought had less than 1500 miles of usage on it , was supposedly gone thru, and yet change of oil was wrong , serpentine belt has to be replaced and now they say lower control arm boot needs replac , was supposedly gone thru, and yet change of oil was wrong , serpentine belt has to be replaced and now they say lower control arm boot needs replacement, I guess they missed that when they “went thru it “. My advice take a used car there to a mechanic for a real going over More

Wonderful service, provided great solutions to unforeseen issues that were resolved in a timely manner issues that were resolved in a timely manner More

This was my third regular service appointment in a year and a half, I was in and out in less than an hour. All the service writers that I have dealt with are very friendly and courteous. and a half, I was in and out in less than an hour. All the service writers that I have dealt with are very friendly and courteous. More

I had a tour warning on my dashboard right after I had 5200 mile service check up.I called right away and they set me up with another appointment that was soon as possible they ran another check on the ca 5200 mile service check up.I called right away and they set me up with another appointment that was soon as possible they ran another check on the car and also gave me a print out of the results I think that’s pretty good service More

Agnes is the best. I had a couple of issues and she took the time to be sure that I was well taken care of. I had a couple of issues and she took the time to be sure that I was well taken care of. More

Got the job done and my quote was given. I was satisfied with the service I was satisfied with the service More

Very friendly, helpful. Quick and effective, comfortable environment and staff. Would surely go back again! Quick and effective, comfortable environment and staff. Would surely go back again! More

Always consistent great service! !! It’s Obvious that Customer Service is a very high priority! !! It’s Obvious that Customer Service is a very high priority! More

Very professional from start to finish. Kept us informed every step of way. There were no surprises. Kept us informed every step of way. There were no surprises. More

Family Ford is attentive and accommodating. Scheduling service is very easy, and fast. Great place! Scheduling service is very easy, and fast. Great place! More