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Family Ford of Enfield - Service Center

Enfield, CT

4.6
1,383 Reviews

1,383 Reviews of Family Ford of Enfield - Service Center

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April 26, 2022

Very happy with the service department. As in the past I found them to be informative, polite and accommodating. More

by LENORA7
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Greg Ayers
5.0
This rating includes all reviews, with more weight given to recent reviews.
Agnes Pusztai
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 04, 2022 -

Family Ford of Enfield responded

Lenora, thank you for this amazing 5 star review! We appreciate your kind words and feedback and hope to see you again in the future.

April 25, 2022

Very kind and caring, great people to work with. My car is happy again. Thank you all. More

by jdice88
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Agnes Pusztai
5.0
This rating includes all reviews, with more weight given to recent reviews.
April 25, 2022

Again was very impressed by service efficiency and accommodating employees family food really lives up to its name More

by Dimiondj
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Ken Brown
5.0
This rating includes all reviews, with more weight given to recent reviews.
Greg Ayers
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 04, 2022 -

Family Ford of Enfield responded

We're so glad you experienced 5 star, efficient service at our dealership. Please come back and see us again soon! Take care.

April 23, 2022

Everyone was fantastic and helpful. Great place for vehicle to be serviced. A very professional experience! More

by CHATHAM0
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Greg Ayers
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 04, 2022 -

Family Ford of Enfield responded

Thank you for this amazing feedback! We're so glad you had a 5 star experience at our dealership! Take care.

April 23, 2022

The staff was friendly and helpful. I came in for a repair that was on a recall and the job was completed in a timely fashion to my complete satisfaction. I would recommend Family Ford More

by Genedonald1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Greg Ayers
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 04, 2022 -

Family Ford of Enfield responded

Gene, we're so glad that you had a friendly and helpful experience at our dealership. Customer satisfaction is always our number one priority. We hope to see you again in the future. Take care!

April 22, 2022

Great communication, follow up and service. Very happy with the service department here at Family Ford! More

by GELKAS
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Greg Ayers
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 04, 2022 -

Family Ford of Enfield responded

Thank you for this amazing review! We're always happy to assist! Take care.

April 22, 2022

Friendly experience, fixed my steering problem quickly and correctly and even informed me of another issue they fixed in the same time frame. More

by MAT22332
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Keli Morin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Greg Ayers
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 04, 2022 -

Family Ford of Enfield responded

Mat, thank you very much for this fantastic 5 star review!

April 22, 2022

Greg was helpful and though and Nancy helpful with check out questions on my car More

by grulke
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Greg Ayers
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 04, 2022 -

Family Ford of Enfield responded

Thank you for this amazing 5 star review! We're always happy to assist!

April 22, 2022

I have been getting my service done here for about 5 years and always have excellent service. Ken is exceptionally helpful every time!! More

by KLC0138
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ken Brown
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 04, 2022 -

Family Ford of Enfield responded

Thank you for this outstanding 5 star review! We're so glad we were able to help you have a 5 star experience. Take care!

April 20, 2022

I had a Saturday Appointment and was in and out in no time at all. Greg handled my service and was very informative. Thank you see you again. More

by rboggio
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Greg Ayers
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 04, 2022 -

Family Ford of Enfield responded

Thank you for this amazing 5 star review!

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