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Family Ford of Enfield - Service Center

Enfield, CT

4.6
1,382 Reviews

1,383 Reviews of Family Ford of Enfield - Service Center

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May 19, 2022

My advisor was very courteous, and the car was ready when promised. I am satisfied with the work completed. More

by RICHCUPI
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ken Brown
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 19, 2022

Had a great experience the service teck was great and I only had to wait a shot time, More

by Miami1066
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Greg Ayers
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 16, 2022

Everyone is courteous and professional. I prefer to wait for my vehicle and they get me in and out as quickly as possible. There is always courtesy water and coffee to make the wait comfort More

by Chris C
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Keli Morin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Greg Ayers
5.0
This rating includes all reviews, with more weight given to recent reviews.
Agnes Pusztai
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 12, 2022

I dropped my vehicle off at noon and I received a call at 2:30 pm that day with an update. I was told my vehicle wouldn’t be ready that day but that was to be expected. The next day I received a call saying More

by Kristen
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Greg Ayers
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 12, 2022

Found Critter and service person was very friendly. Typically, they aren’t…but he was human! More

by HMR529
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ken Brown
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 10, 2022

Enfield ford was great to deal with on warranty work for my RV. Greg and the technician made sure everything was taken care on time and we were well informed. More

by dan.m.heald
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Greg Ayers
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 02, 2022

Always great and attentive service. Service both of my vehicles at family Ford of Enfield More

by grandantiquity
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ken Brown
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 04, 2022 -

Family Ford of Enfield responded

Thank you very much for this wonderful review! We hope to see you again in the future.

April 30, 2022

Always the best quick service. I’ve been having my car serviced here for almost 11 years. More

by Aspen0723
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Greg Ayers
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 04, 2022 -

Family Ford of Enfield responded

Aspen, thank you for taking the time to leave this tremendous review! We're so glad to have you as a customer. Take care!

April 28, 2022

this dealership does the job correct the first time and the staff is very knowledgeable and courteous More

by jeffswist
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Agnes Pusztai
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 04, 2022 -

Family Ford of Enfield responded

Jeff, thanks for this amazing review! Customer satisfaction is always our number one priority! We hope to see you again in the future. Take care!

April 27, 2022

I trust that they take care of my vehicle in a timely manner, with exceptional results. More

by Johns
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Keli Morin
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 04, 2022 -

Family Ford of Enfield responded

John, thanks for this great review! We're so glad you had a 5 star experience at our dealership.

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