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Family Ford of Enfield - Service Center

Enfield, CT

4.6
1,382 Reviews

1,382 Reviews of Family Ford of Enfield - Service Center

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June 21, 2022

Very courteous. Pleasant atmosphere. Never any problems. Nothing more to say .good bye for noe More

by NESC-LLC
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Greg Ayers
5.0
This rating includes all reviews, with more weight given to recent reviews.
June 21, 2022

Awesome job and completed ahead of schedule. Mechanic was very qualified nd sales manager hit a homer. More

by gator1962
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Keli Morin
1.0
This rating includes all reviews, with more weight given to recent reviews.
Greg Ayers
1.0
This rating includes all reviews, with more weight given to recent reviews.
June 18, 2022

Always excellent. Anything my Escape needs is taken care of and in a timely manner. My service rep was very helpful and friendly. I am a very satisfied customer of Fa More

by bnf243
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Greg Ayers
5.0
This rating includes all reviews, with more weight given to recent reviews.
June 12, 2022

Great people very nice and knowledgeable. Frustrating sometimes on how long you have to wait to get appointment. More

by cstetson0018
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ken Brown
5.0
This rating includes all reviews, with more weight given to recent reviews.
June 11, 2022

Family Ford is a great Dealership, my first service apt went very smooth it was on time and the service staff were very good. Also the parts dept is very good and have bought accessories for my new Ford M More

by cloudy01
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Keli Morin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ken Brown
5.0
This rating includes all reviews, with more weight given to recent reviews.
Greg Ayers
5.0
This rating includes all reviews, with more weight given to recent reviews.
Agnes Pusztai
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kim Moore
5.0
This rating includes all reviews, with more weight given to recent reviews.
June 10, 2022

The experience was good from the beginning. All members of your team treated me fairly. More

by MCCLUSKEY413
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ken Brown
5.0
This rating includes all reviews, with more weight given to recent reviews.
June 09, 2022

Called with an issue on a vehicle 2 weeks away from factory warranty expiring and the went out of there way too get us in an everything was covered under warranty! Outstanding job! More

by LARING87
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Greg Ayers
5.0
This rating includes all reviews, with more weight given to recent reviews.
Agnes Pusztai
5.0
This rating includes all reviews, with more weight given to recent reviews.
June 08, 2022

Service department took great care of me. Found a way to fit me in last minute. They completed the work in a very timely manner More

by Salvella32
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ken Brown
5.0
This rating includes all reviews, with more weight given to recent reviews.
June 07, 2022

Ken is great. You are fortunate to have him. He’s one of the reasons I choose Family Ford. More

by Musicmann1970s
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ken Brown
5.0
This rating includes all reviews, with more weight given to recent reviews.
June 07, 2022

I like the new modern upgrades to the building and service center. The work was performed as scheduled and delivered on time More

by ETorone
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Don't remember
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