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Family Ford of Enfield - Service Center

Enfield, CT

4.6
1,383 Reviews

1,383 Reviews of Family Ford of Enfield - Service Center

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July 16, 2022

Great service from everyone who works they go over and above for their customers definitely would go back again More

by debbie.gregoire123
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Greg Ayers
5.0
This rating includes all reviews, with more weight given to recent reviews.
July 15, 2022

Very clean, separate area from the bays, to check in and out. Very pleasant Service Coordinators, that really know what’s going on. Knew about our recall and told us about another new one on our car (we go More

by GALOMBA
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ken Brown
5.0
This rating includes all reviews, with more weight given to recent reviews.
Agnes Pusztai
5.0
This rating includes all reviews, with more weight given to recent reviews.
July 12, 2022

I bought several vehicles from Family Ford. I have had them serviced at Family Ford. At present I will continue to have them serviced at Family Ford. Need I say more? More

by AOHSUNSET
Recommend Dealer
Yes
Employees Worked With
Ken Brown
5.0
This rating includes all reviews, with more weight given to recent reviews.
July 05, 2022

Why do you need at least 15 words in the box when you have every thing you need in the little stars. More

by sportv8
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Agnes Pusztai
5.0
This rating includes all reviews, with more weight given to recent reviews.
July 04, 2022

Service dept is always helpful and knowledgeable. Service is completed timely as promised. Would highly recommend More

by Tammy Fitzsimmons
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Keli Morin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ken Brown
5.0
This rating includes all reviews, with more weight given to recent reviews.
Greg Ayers
5.0
This rating includes all reviews, with more weight given to recent reviews.
Agnes Pusztai
5.0
This rating includes all reviews, with more weight given to recent reviews.
July 01, 2022

Brought my car there for check engine light called me I needed a throttle body put it on said OK went to get my car start driving home light comes on again paid him over $600 take my car back now they tell More

by MEMEGOWDY
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Ken Brown
2.0
This rating includes all reviews, with more weight given to recent reviews.
July 01, 2022

Ken jumped through some hoops to get a part I needed because the new parts for not available through Ford because of these these trying times and I appreciate it More

by charles.travali
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Keli Morin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ken Brown
5.0
This rating includes all reviews, with more weight given to recent reviews.
Greg Ayers
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kim Moore
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Mike Moriarty
June 30, 2022

I am very happy with the service I received at Enfield Family Ford. The drop off to the completion went very smoothly; the customer service reps were friendly and helpful and answered all of my questions More

by mrsmyrtleturtle
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Greg Ayers
5.0
This rating includes all reviews, with more weight given to recent reviews.
June 29, 2022

Very professional and helpful, Thank you for wonderful service. My explorer is like a new again. More

by martin
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ken Brown
5.0
This rating includes all reviews, with more weight given to recent reviews.
June 29, 2022

Very informative and let you know current and forthcoming services required thank you for being helpful More

by YAYSHAHTK
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ken Brown
4.0
This rating includes all reviews, with more weight given to recent reviews.
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