Family Ford of Enfield - Service Center

I always bring my vehicle to Family Ford, I trust their excellent service. They have been servicing my vehicles for over 11 years. excellent service. They have been servicing my vehicles for over 11 years. More

I scheduled oil change, tire rotation, and recall service. Enfield Family Ford customer completed all three for a very fair price on time. service. Enfield Family Ford customer completed all three for a very fair price on time. More

All work was done to our satisfaction and was done in a timely manner. We will return. timely manner. We will return. More

The team at Family Ford really works hard to make sure things are done right. Our last 2 visits for service were great. The service advisors put in the extra effort and it really makes a difference. Every things are done right. Our last 2 visits for service were great. The service advisors put in the extra effort and it really makes a difference. Everyone must be working hard from the mechanics to the parts dept. really grateful for your hard work . More

Would not recommend service department to anyone. Not helpful at all, no follow up call after repair. Repair did not correct the problem. Not helpful at all, no follow up call after repair. Repair did not correct the problem. More

Horrible experience, worst customer service I’ve ever dealt with. Had my vehicle for almost 5 months and I had to call constantly to follow up, they never took blame for anything, Kelly the service mana dealt with. Had my vehicle for almost 5 months and I had to call constantly to follow up, they never took blame for anything, Kelly the service manager completely rude, and mind you I work in the car industry, we would never treat a customer like I got treated, sad...I won’t be returning there for anything in the future. More

Family Ford from purchasing a new vehicle to getting some small repairs done. Couldn’t be happier small repairs done. Couldn’t be happier More

Great customer service! !Were very pleasant to work with. Very clean areas. Will be sure to go back again !Were very pleasant to work with. Very clean areas. Will be sure to go back again More

Very professional and helpful to take my vehicle in and fix it without an appointment. Also gave advice and help in getting a rental vehicle. fix it without an appointment. Also gave advice and help in getting a rental vehicle. More

Great friendly people wonderful service would go back again anytime would refer friends and family thank you again anytime would refer friends and family thank you More