Family Ford of Enfield - Service Center

Great dealership and great people. They got my truck in right away and completed the repairs quicker than I thought they would. The mechanic explained everything that was done. They got my truck in right away and completed the repairs quicker than I thought they would. The mechanic explained everything that was done. More

The dealership was clean and comfortable and the staff was very friendly. They got my vehicle in-and-out much quicker than I could have ever imagined. Great experience was very friendly. They got my vehicle in-and-out much quicker than I could have ever imagined. Great experience More

I can't say enough about Kelly, she was kind, courteous, and got the problem resolved , even though it took more trips then we both wished it would have. And for as many times as I was there she treated me and got the problem resolved , even though it took more trips then we both wished it would have. And for as many times as I was there she treated me the same every single time. She told me they would get problems resolved and they did. Thank you so much to her and everyone I dealt with, you made going to the dealer an actual good experience, happy new year to all!! More

Brought my car in for some recalls everything got done and the people there were very polite and nice and the people there were very polite and nice More

Very impressed with sales and their response, although truck purchased is a xxx and was over priced. The service at family ford is poor.. multiple issues with recent purchase and service department could truck purchased is a xxx and was over priced. The service at family ford is poor.. multiple issues with recent purchase and service department could care less about my time and continued to insist to bring my vehicle back every other week rather than resolve issues in a timely manner It has now been a month and truck issues from initial purchase covered with a power train still not fixed. Very frustrated More

Calling and setting up Service to be done was very easy. People were very polite. All work was done quickly and correctly. People were very polite. All work was done quickly and correctly. More

Very clean in waiting area and garage area. And service are. I was early it was bad weather that day .I was first in line . And service are. I was early it was bad weather that day .I was first in line . More

Friendly employees and the dealership was clean. Service station was well maintained and organized. Dealership also had an excellent waiting area. Service station was well maintained and organized. Dealership also had an excellent waiting area. More

Family Ford very professional group Our sales guy Stephen was super pleasant to deal with Josh in financing helped us and was no pressure very professional Mustang we bought is beautiful Thank you Stephen was super pleasant to deal with Josh in financing helped us and was no pressure very professional Mustang we bought is beautiful Thank you for all the help. Harold More

Ken got my car in for service early so I would have it back before the holidays. Thanks! back before the holidays. Thanks! More