Family Ford of Enfield - Service Center

Always get good service. The service advisors are very helpful. No need to wait long for appointments The service advisors are very helpful. No need to wait long for appointments More

Ken is the best! Great customer service! We can always count on him! We love family ford. Great customer service! We can always count on him! We love family ford. More

The service was quick, and the staff was courteous and professional. But it wasn't clear why we needed service. It seemed unnecessary, and it wasn't explained to us what it was or why it was needed. professional. But it wasn't clear why we needed service. It seemed unnecessary, and it wasn't explained to us what it was or why it was needed. More

Great communication. Refilled my DEF tank. It was 4X the cost Expensive fluids Refilled my DEF tank. It was 4X the cost Expensive fluids More

The service staff are pleasant to work with and never are pushing about offering other services. pushing about offering other services. More

Last year, I relocated to Connecticut from Texas. I have always taken my vehicle to the Ford dealer because they offer the best service for the money and I can always rely on them to give great servi I have always taken my vehicle to the Ford dealer because they offer the best service for the money and I can always rely on them to give great service without adding on unnecessary repairs. Anytime my Ford dealer tells me I need something fixed, I can count on the fact that the repair is needed. In addition to the great vehicle upkeep. Service advisor, Greg makes sure I am taken care of. Being a Disabled senior citizen, Greg always goes out of his way to greet me when I arrive at my car to ensure I can get my walker out. Additionally he explains anything I need to know about my vehicle servicing. And finally he walks me to my car to make sure I get inside safely after servicing is completed. I expect great service from my Ford dealer since I have been taking my car to them for many years, but Family Ford of Enfield goes the extra mile to take service to the next level! More

The staff Is very good especially Agnes in the service department. They did all the service that was required on my truck and their pricing was very fair. The service was completed when they told me it wo department. They did all the service that was required on my truck and their pricing was very fair. The service was completed when they told me it would be. Nice people. More

Melissa D was an excellent service advisor. Melissa was friendly, knowledgeable, accurate and very helpful in fulfilling my service appointment. I will be asking for her and telling others to g Melissa was friendly, knowledgeable, accurate and very helpful in fulfilling my service appointment. I will be asking for her and telling others to go to Family Ford due to this experience! Thanks More

When I bring my car in for service they are prompt and I usually now the cost which is good, no surprises. I usually wait and they are very efficient. The waiting room is very comfortable. usually now the cost which is good, no surprises. I usually wait and they are very efficient. The waiting room is very comfortable. More

The quote for the job was exactly what I was charged no hidden cost or fees hidden cost or fees More