Family Ford of Enfield - Service Center

They are always courteous, and take time to explain what repairs need to be done and how long it will take. repairs need to be done and how long it will take. More

I understand it’s a personal choice but my service advisor was wearing a mask and I find that to make the interaction very impersonal. It was a little difficult to hear him as well. Very happy that I advisor was wearing a mask and I find that to make the interaction very impersonal. It was a little difficult to hear him as well. Very happy that I could just drop off the truck and they called me when it was done. Made the appointment the evening before More

People there were very and did a good job give me a price list with needed to be fixed everyone was real nice to me. list with needed to be fixed everyone was real nice to me. More

This dealer immediately identified an issue which another had completely missed and rectified it quickly. Communication was excellent throughout the entire repair process. had completely missed and rectified it quickly. Communication was excellent throughout the entire repair process. More

Repair completed in time frame estimate. Given courtesy ride to my destination, called on completion of work. Given courtesy ride to my destination, called on completion of work. More

Paid for the works service package and it was very clear that my tires were never rotated. What other service was falsely checked off as complete? that my tires were never rotated. What other service was falsely checked off as complete? More

Was able to make a convenient appointment and was in and out in under and hour out in under and hour More

This is the best dealership around. They have a great service department a d all the staff are wonderful! They have a great service department a d all the staff are wonderful! More

I had an oil appointment at 10. I told her I needed it by 12 she never called me. I called her at 1:30. She said it wasn't ready yet would call when it is ready she never did. I wen I told her I needed it by 12 she never called me. I called her at 1:30. She said it wasn't ready yet would call when it is ready she never did. I went down and picked it up at four.!! More

Ken was great! He was very informative and helpful. My recalls were completed in a decent time and my key was fixed promptly He was very informative and helpful. My recalls were completed in a decent time and my key was fixed promptly More