Family Ford of Enfield - Service Center

Again excellent customer service on my company’s work truck. They got me in and out in a couple of days. Other people couldn’t figure it out. truck. They got me in and out in a couple of days. Other people couldn’t figure it out. More

They have treated us well and we have no complaints. We have found if they make mistakes they fix them. We have found if they make mistakes they fix them. More

Greg was very good at letting me know what was going on with the car and really helped me understand the issue, I would highly recommend Family Ford for your vehicle. He went above and beyond anyone I ha with the car and really helped me understand the issue, I would highly recommend Family Ford for your vehicle. He went above and beyond anyone I have ever used before Thank you Greg and the rest of the team at Family Ford service department Wanda More

Have had to pay for the same repair 3 times in about 6 months. First repair was very expensive and the part they were supposed to fix was not functioning. Brought the car back and was charged for parts an months. First repair was very expensive and the part they were supposed to fix was not functioning. Brought the car back and was charged for parts and service on the repair again. Then, the part broke a few months later. Part was covered under warranty but still had to pay labor charges for something they fixed twice before. More

Ken as always was very helpful even when I came in with my coupons and they should have been presented before service was done he had to redo all. Paper work and pleasantly did so thanks for the great serv my coupons and they should have been presented before service was done he had to redo all. Paper work and pleasantly did so thanks for the great service More

Everyone at Enfield Ford are just great to work with and very helpful in any questions I had at the time of my appointments! very helpful in any questions I had at the time of my appointments! More

Professional, great interpersonal skills, makes a point of knowing customers- great service and expertise. Thanks. of knowing customers- great service and expertise. Thanks. More

Another great job! Friendly, professional, on time, what else can you ask for? Thank you very much! Friendly, professional, on time, what else can you ask for? Thank you very much! More

Always professional, courteous and knowledge of my vehicle's predicament and what it is going to be serviced for. On time, smiling Customer Service rep. vehicle's predicament and what it is going to be serviced for. On time, smiling Customer Service rep. More

Greg is always there when I need him. I rely on his expertise, honesty, and patience. He shows integrity and I have always appreciated that quality. I have a lot of trust in his recomm I rely on his expertise, honesty, and patience. He shows integrity and I have always appreciated that quality. I have a lot of trust in his recommendations and know he has in the past and is always still looking out for me. Thanks Greg. More