Family Ford of Enfield - Service Center

Easy Nice to deal with owner took time for me Chris Bill was very helpful too was very helpful too More

Agnes was very knowledgeable about the service requirements of my vehicle as well as the costs without having to search on the system. She was able to provide me with a list of recommendations tha requirements of my vehicle as well as the costs without having to search on the system. She was able to provide me with a list of recommendations that I will be completing over the next month. More

Very customer friendly and willing to help me get the deal done. I will refer them to my friend and family. deal done. I will refer them to my friend and family. More

Great service alway . Agnes is great,I love my truck great service all good as always Agnes is great,I love my truck great service all good as always More

Ken was very accommodating when I called for service! Thanks for a great job! Beverly Thanks for a great job! Beverly More

Family Ford is my dealer of choice and Greg Ayers does a FANTASTIC JOB! TOP NOTCH SERVICE!!! FANTASTIC JOB! TOP NOTCH SERVICE!!! More

Very efficient and respectful. They found a nail in my tire. Was so very grateful. Thx you They found a nail in my tire. Was so very grateful. Thx you More

Always friendly. Explains everything that was done. Let’s me know what I need to do at next servicing. Very clean and neat. Explains everything that was done. Let’s me know what I need to do at next servicing. Very clean and neat. More

I recently took my vehicle to the dealership for service, opting for the full synthetic works package, which is supposed to include a tire rotation. However, after the service was completed, I noticed that m opting for the full synthetic works package, which is supposed to include a tire rotation. However, after the service was completed, I noticed that my tire with a noticeable scuff in the rear was still in the same position—clear evidence that the rotation had not been performed. Additionally, I had recalls that needed to be addressed, but those were not taken care of during my visit. When I inquired about scheduling an appointment to have them fixed, I was simply told to call back on Monday instead of being assisted in booking the service while I was already there. This experience was frustrating and disappointing. When you bring your vehicle in for service, there’s an expectation that the work you’re paying for will actually be completed and that recalls—safety-related issues—will be handled with urgency. Having to follow up multiple times to ensure basic services are performed correctly is unacceptable. More

Fast service. Exactly as ordered recommend service department. Have been using them for years. Great Exactly as ordered recommend service department. Have been using them for years. Great More