Family Ford of Enfield - Service Center
Enfield, CT
1,383 Reviews of Family Ford of Enfield - Service Center
The recall service on my 2024 Ford Maverick was done in a timely fashion. With no issues. Great service and staff. timely fashion. With no issues. Great service and staff. More
Very professional. She explained everything in detail so I knew what was going on. It was a good experience. She explained everything in detail so I knew what was going on. It was a good experience. More
Agnes was fantastic -took the time to explain the issue with my broken seatbelt and even though a temporary fix was developed she suggested we replace it for safety reasons . Nice to see that attitude of c with my broken seatbelt and even though a temporary fix was developed she suggested we replace it for safety reasons . Nice to see that attitude of caring vs. always concerned about costs More
Family Ford Service department has exceeded my expectations when they handled by Maverick recall! From adding an oil change to how they strived to inform me every step of the way. The gentleman expectations when they handled by Maverick recall! From adding an oil change to how they strived to inform me every step of the way. The gentleman that came to pick up/return my car was professional and friendly... I don't often send out reviews but in this case it is well warranted. Thank you Family Ford, This was the time I really needed the expectational service you provided! More
Agnes is always prompt, courteous, very helpful, Takes care of my car whenever it needs a service probably. care of my car whenever it needs a service probably. More
They got me in quickly and price was very reasonable. Very happy with work and level of service Very happy with work and level of service More
Greg took care of everything, as always. Outstanding employee. Eric, the main service tech who works on me car did an excellent job and got me on the road again! Outstanding employee. Eric, the main service tech who works on me car did an excellent job and got me on the road again! More
Check-in a breeze. Prompt service. Appointment right on time. Waiting area very nice and comfortable. Snack and beverage and a book. Oil change, tire rotation. Prompt service. Appointment right on time. Waiting area very nice and comfortable. Snack and beverage and a book. Oil change, tire rotation......40 minutes. Bing, Bam, Boom, outta there! More