Family Ford of Enfield - Service Center

Very friendly and informative. Exceptional customer service. Very short wait time. Looking forward to working with Agnes again Exceptional customer service. Very short wait time. Looking forward to working with Agnes again More

They took me in the same day I called. The. Work they did only took an hour. They filled my tires and reset the worn light no charge. The. Work they did only took an hour. They filled my tires and reset the worn light no charge. More

Staff members were very courteous and helpful. Recommendations for winter checkup were ok. I didn't even need to bring my coupon for "the works". Nice waiting area. Recommendations for winter checkup were ok. I didn't even need to bring my coupon for "the works". Nice waiting area. More

I came in for a recall on a new car that I purchased. It was very convenient. I was there maybe 45 minutes. The waiting area was very clean comfortable. Overall the experience was very good. It was very convenient. I was there maybe 45 minutes. The waiting area was very clean comfortable. Overall the experience was very good. More

Within 29 days I had a dead truck 2x. All that was done was to replace 2 batteries. They insisted that was all that was needed dispute numerous complaints about dead maverick hybrid issue All that was done was to replace 2 batteries. They insisted that was all that was needed dispute numerous complaints about dead maverick hybrid issues out there. I doubt that my problem has been fixed and I anticipate I will be back again and have zero confidence that if I go out of town that the truck will reliably start in the future. Come on Ford Do Better!!! Loyal Ford owner since 1974!!! More

Agnes has always showed integrity and competence. ..we are satisfied with our relationship. No No No ..we are satisfied with our relationship. No No No More

Staff was extremely polite and helpful. They did my oil change quickly and the waiting area was fully stocked and clean They did my oil change quickly and the waiting area was fully stocked and clean More

It was my first time at Family Ford and was totally satisfied with the service. Thank you again. satisfied with the service. Thank you again. More

Very professional, courteous service. Easy process from making the appointment through getting the work done. Easy process from making the appointment through getting the work done. More

Good experience. Felt like they went through my truck and provided me with confidence in the service Felt like they went through my truck and provided me with confidence in the service More