Family Ford of Enfield - Service Center

Everyone at Family is great. The service department has been very accommodating. The sales manager was fantastic, made sure I got in the car I wanted which is a dream to drive. The service department has been very accommodating. The sales manager was fantastic, made sure I got in the car I wanted which is a dream to drive. I only had one issue with 3 salesman and management addressed it. I would highly recommend Family Ford. More

Very pleased with service. Service representative was very polite and knowledgeable about my concerns. The price was fair and the job was well done. Service representative was very polite and knowledgeable about my concerns. The price was fair and the job was well done. More

She was very helpful explaining the problem that we need to do to fix the problem we had with my vehicle. She is a very friendly person and knowledgeable. to do to fix the problem we had with my vehicle. She is a very friendly person and knowledgeable. More

great trust with great employees always listening to your car problems and the car is always fixed car problems and the car is always fixed More

I always have excellent car service with courtesy and consideration. I have been a loyal customer for over 20 years. consideration. I have been a loyal customer for over 20 years. More

Service Department was very good in providing information which helped in the options discussion that followed. which helped in the options discussion that followed. More

Excellent communication. Jay my service advisor kept me informed through the process. Jay explained my options and was completely transparent. Jay my service advisor kept me informed through the process. Jay explained my options and was completely transparent. More

Did what they said in a timely manner would recommend to others on a happy customer others on a happy customer More

Always a pleasure to come in for service at Family Ford. They are always professional and inspire confidence. They are always professional and inspire confidence. More

Ken and Agnes took very good care of me. . Ken hooked me up with service manager so that I could get warranty work done with ease.. he later contacted me when parts were in and a timely fashi . Ken hooked me up with service manager so that I could get warranty work done with ease.. he later contacted me when parts were in and a timely fashion and schedule an appointment... Agnes the morning of service took care of me very efficiently and friendly much appreciated... She even stopped what she was doing came and got me so I could look at my truck while the service tech was completing the required service. Accolades to your shop for helping a distressed family that was there at the same time I was six kids mom and dad with a check engine light on there van transit Agnes got them in and out repaired under 2 hours very nice... I am at your dealership because previous experiences with others have been less than enjoyable thank you for everything bathrooms very clean I appreciate that waiting area was good excellent... Look forward to continuing service with you thanks again More