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Family Ford of Enfield - Service Center

Enfield, CT

4.6
1,383 Reviews

1,383 Reviews of Family Ford of Enfield - Service Center

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March 17, 2021

Needed new tires, price was competitive, and service was done in a timely fashion. No issues or problems encountered. Place looks nice after the construction. More

by jraynor196
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jeremie Turcotte
Mar 19, 2021 -

Family Ford of Enfield responded

Thank you for the excellent review! We hope you continue to choose Family Ford for all your vehicle needs!

March 17, 2021

Tries to go above and beyond. Service has been great. Brought truck in with problems and they surpass their word and do everything they can More

by Dylan N
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jeremie Turcotte
Mar 19, 2021 -

Family Ford of Enfield responded

Thank you for the outstanding feedback! We are always happy to assist!

March 17, 2021

Excellent dealership with great service. Very accommodating! I highly recommend Family Ford for buying and servicing your vehicle. Great people and very nice to deal with at Family Ford. More

by MAINEISGR8T
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Billy Genereux
5.0
This rating includes all reviews, with more weight given to recent reviews.
Keli Morin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ken Brown
5.0
This rating includes all reviews, with more weight given to recent reviews.
Greg Ayers
5.0
This rating includes all reviews, with more weight given to recent reviews.
Agnes Pusztai
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Mike Moriarty, Alicia Riley, Greg Larouche, Jeremie Turcotte
Mar 19, 2021 -

Family Ford of Enfield responded

Thank you for the positive feedback! Our team aims to provide the best service possible!

March 17, 2021

Friendly, courteous, and timely service. I can always count on family ford and their service dept, service reps and technicians. They truly care about you and you vehicle. More

by JMASSE1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ken Brown
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 19, 2021 -

Family Ford of Enfield responded

Thank you for the kind words! We are always happy to assist!

March 17, 2021

Agnes was great to work with and helped answer my questions. Fair pricing and easy to drop off vehicle. Will be back again for service in the future. More

by Patrickjsmith1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ken Brown
5.0
This rating includes all reviews, with more weight given to recent reviews.
Agnes Pusztai
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 19, 2021 -

Family Ford of Enfield responded

We appreciate the excellent feedback! Our team is looking forward to your next visit!

March 17, 2021

Service department was very professional and always updating me when my part was on back order until it showed up. Tech was very quick to make sure I can get back on the road. More

by jtokas
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Keli Morin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 19, 2021 -

Family Ford of Enfield responded

Thank you for the 5-star review! We hope you continue to choose Family Ford for all your vehicle needs!

March 17, 2021

The service department and office staff are great!! Very professional, personable and reassuring. We are new to the area and are extremely happy we selected the best dealership for our vehicle needs. More

by Tammy Fitzsimmons
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ken Brown
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 19, 2021 -

Family Ford of Enfield responded

Thank you for the positive feedback! If there is anything further we can do for you, we are happy to help!

March 16, 2021

Everyone from the moment I entered was helpful and happy. The service area dept. handled all my issues and made me feel in excellent care. More

by RWellenberger
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Keli Morin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ken Brown
5.0
This rating includes all reviews, with more weight given to recent reviews.
Greg Ayers
5.0
This rating includes all reviews, with more weight given to recent reviews.
Agnes Pusztai
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jeremie Turcotte
Mar 16, 2021 -

Family Ford of Enfield responded

We appreciate the excellent feedback! Our team is looking forward to your next visit!

March 16, 2021

I work regularly with Greg Ayers. He has ALWAYS been more than helpful and Efficient. Will continue to bring my work vehicle's here and personal vehicles along with references specifically because of his gre More

by KEVINA1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Greg Ayers
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 16, 2021 -

Family Ford of Enfield responded

Thank you for the 5-star review! We look forward to seeing you next time!

March 15, 2021

Excellent service with family Ford. Personal at service desks always helpful, always polite and courteous. Will recommend this dealership for purchase or service of vehicles. More

by lonewolfcfd
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Keli Morin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ken Brown
5.0
This rating includes all reviews, with more weight given to recent reviews.
Greg Ayers
5.0
This rating includes all reviews, with more weight given to recent reviews.
Agnes Pusztai
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jeremie Turcotte
Mar 16, 2021 -

Family Ford of Enfield responded

Thank you for the recommendation and positive feedback! We are always happy to assist!

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