Family Ford of Enfield - Service Center

We have alway had a great experience with Family Ford Enfield. Sales and service are very knowledgeable, keeping our vehicle in top shape. The mechanics are neat clean when working on the vehicle which Enfield. Sales and service are very knowledgeable, keeping our vehicle in top shape. The mechanics are neat clean when working on the vehicle which is very important to me. A great place to do business. We have purchased four vehicle from them over the years, that alone should tell you something. More

Very pleasant to work with. Very professional. Speedy process. I was in and out in a timely manner. Prices are fair. I recommend to all my friends and family. process. I was in and out in a timely manner. Prices are fair. I recommend to all my friends and family. More

I bought a used Ford Fusion with 25,000 miles. I drove it for 500 miles and found out it needed a new power steering rack. The quote was $2200 which is about 25% of the cost of the car. That’s just wron it for 500 miles and found out it needed a new power steering rack. The quote was $2200 which is about 25% of the cost of the car. That’s just wrong. Me and my family have been Ford owners on and off throughout my life. I’ll never buy another Ford and I’ll never deal with Enfield Family Ford again. What a disappointment. More

Been my service place since I bought this 2001 ford sport trac.when you all where in Chicopee,Ma keep up good job. T B trac.when you all where in Chicopee,Ma keep up good job. T B More

My Local community Ford Dealer.Service department is My Local community Ford Dealer. Service department is always there for me. Agnes Pustazi has been The Advisor To Go To for me since I moved to Conne My Local community Ford Dealer. Service department is always there for me. Agnes Pustazi has been The Advisor To Go To for me since I moved to Connecticut. All of you at Family Ford are fortunate to have Agnes in your employ. More

Family Ford of Enfield has always been great to deal with. When I needed an urgent repair on the vehicle my daughter drives, they got me right in. Keli and Agnes were such a huge help in getting this re with. When I needed an urgent repair on the vehicle my daughter drives, they got me right in. Keli and Agnes were such a huge help in getting this repair taken care of. Thank you, again, for all of your help. More

Everything went well. The work was completed quickly. The waiting area is clean and well furnished. An overall positive experience. Greg Ayers is a fantastic service advisor! The waiting area is clean and well furnished. An overall positive experience. Greg Ayers is a fantastic service advisor! More

Always a pleasure to deal with staff easy going and nvr over charge work is done in a timely fashion and always done right all the staff are easy to have a conversation with makes the experience awsome over charge work is done in a timely fashion and always done right all the staff are easy to have a conversation with makes the experience awsome More

I am totally impressed on the level of professionalism and knowledge customer service that Family Ford has great job keep it up my truck came in for service and the service department is excellent and knowledge customer service that Family Ford has great job keep it up my truck came in for service and the service department is excellent More

Got me in same day, service advisor was on target for estimated time to complete work, met my expectations would recommend to others who need service estimated time to complete work, met my expectations would recommend to others who need service More