Family Ford of Enfield - Service Center

2020 was a disasterous year for me. I am very fragile as i heal. I was stressed when i realized the car had had no service in 2019. Your staff was polite. They could have opened up & given more explanation i heal. I was stressed when i realized the car had had no service in 2019. Your staff was polite. They could have opened up & given more explanation to a nervous customer. In the end they gave gentle advice about next care items for the car. The car runs well. Thank you for the help. More

Buying my last two trucks, while associating with the sale persons and service people I feel comfortable doing business with family Ford of Enfield,Ct sale persons and service people I feel comfortable doing business with family Ford of Enfield,Ct More

Had to have my vehicle towed in due to a dead battery and they accommodated my schedule and did the work in a timely manner. they accommodated my schedule and did the work in a timely manner. More

Called for an appointment Agnes was very friendly and got my explorer in promptly. It was a very easy drop off she met me at my car and I explained work to be done when finished I received a call and payment my explorer in promptly. It was a very easy drop off she met me at my car and I explained work to be done when finished I received a call and payment and pick up went very smoothly. It was an overall good experience! More

Family Ford of Enfield is a very nice dealership just recently renovated, I had a great experience when I had my truck serviced from start to finish my truck was repaired in a very fast timeframe. I will recently renovated, I had a great experience when I had my truck serviced from start to finish my truck was repaired in a very fast timeframe. I will definitely bring my truck back for future servicing. Communication was great I got emails about my appointment a call the day before to remind me and I was updated every step of the way. More

I have purchased four cars from this dealer over the past 16 years. All of my experiences have been straight forward and I feel that I got at least a fair deal of. It a really good deal every time. The best 16 years. All of my experiences have been straight forward and I feel that I got at least a fair deal of. It a really good deal every time. The best part of the dealership is the service department. Part of the reals. I keep buying Fords is the way I which they take care of my cars and treat me with respect. I currently have four Fords and would not take them anywhere else. They are outstanding in this area. More

Everyone was friendly and welcoming; the new waiting room is very comfortable also. Bought my little Ford Focus 10 years ago and still runs perfect. room is very comfortable also. Bought my little Ford Focus 10 years ago and still runs perfect. More

Greg has been a huge help every time I bring my truck in. This time greg again went above and beyond to work with me. Taking the time to explain what needed to be fixed. This time greg again went above and beyond to work with me. Taking the time to explain what needed to be fixed. More

Always friendly, knowledge and helpful. I receive accurate information and update during the day when needed. David and Agnes are great assets to Family Ford accurate information and update during the day when needed. David and Agnes are great assets to Family Ford More

Recent service was completed as requested. I was met in service entry at time of my appointment. No waiting. Also fixed third row seat that had become unhooked from backing. service entry at time of my appointment. No waiting. Also fixed third row seat that had become unhooked from backing. More