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Family Ford of Enfield - Service Center

Enfield, CT

4.5
1,247 Reviews

1,247 Reviews of Family Ford of Enfield - Service Center

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March 01, 2020

Family Ford always takes care of my family's vehicles. Service is great, affordable and fast. They go the extra step to get to know the customer and make them feel appreciated. More

by samekdan
Recommend Dealer
Yes
Employees Worked With
Gary Craven
5.0
This rating includes all reviews, with more weight given to recent reviews.
Greg Ayers
5.0
This rating includes all reviews, with more weight given to recent reviews.
Agnes Pusztai
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jeremie Turcotte
February 16, 2020

Agnus is always great!! I have so much confidence in her and respect her opinion. She is always pleasant respective and will find answers to my questions/issues if she doesn’t have the answer herself! More

by Christine03151968
Recommend Dealer
Yes
Employees Worked With
Agnus Service Dept
February 15, 2020

Great service as always It is nice to go to a place were everyone is friendly and is well versed in answering technical questions in terms anyone can understand. Great Job More

by cattrack
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jorge Suarez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Ken Brown
February 15, 2020

Fast and friendly service. There is a reason I keep bringing my car back to Family Ford of Enfield. The service staff take good care of me and my vehicle and never feel pushy or More

by xz9507
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Greg Ayers
January 30, 2020

I always get my Mustang serviced there.They have an excellent team.My wife and Zi have a 2019 EcoSport and a 2010 Mustang GT.I wouldn’t think of getting them serviced anywhere else. More

by george.edmonds477
Recommend Dealer
Yes
Employees Worked With
Mike Moriarty, Alicia Riley, Steve Archambault
January 30, 2020

Quick fix of CEL. Did a good job of fixing my CEL and O2 sensor. I am not happy about the price of the sensor but that is Ford's fault not the dealers. More

by m272993
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Steve Archambault
January 09, 2020

In and Out ,No Issues Everyone at Family Ford will resolve any Issue you may have. From sales to service everyone is very knowledgeable.( Alicia,John,KEN and FROM SERVICE, More

by leopetrossi
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ken Brown(Service) John Tranghese(Sales) , Alicia Riley, Steve Archambault
January 08, 2020

Ken from the service department is always a pleasure to work with. He's patient and very knowledgeable. Never pressures me into getting something that doesn't need to be done right away. He always goes the More

by Lee Wassell
Recommend Dealer
Yes
Employees Worked With
Ken from service, Steve Archambault
January 08, 2020

Excellent Service I was in service on my car purchased at Family Ford in July. I am in love with my Escape. I have always had the best experience from buying my car to More

by cmcandle
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Justin in service, Alicia Riley
November 24, 2019

Basic service First service on a new truck. Work was scheduled easily. Service was performed in a timely and professional manner. All personnel that I had contact w More

by Vitotj
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Steve Archambault
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