Family Ford of Enfield - Service Center

Got me in at my convenience for my oil change. There was no line at service and was glad to get a call when my car was finished. no line at service and was glad to get a call when my car was finished. More

Have always gotten good service and helpful advice from everyone at Family Ford of Enfield. My only complaint is with this survey format that requires 25 words or more to validate my response! everyone at Family Ford of Enfield. My only complaint is with this survey format that requires 25 words or more to validate my response! More

Job well done...as always! I had my alignment checked and my Explorer detailed, it looks brand new! Agnes & Ken were fabulous! They are always so helpful! Thank you! my Explorer detailed, it looks brand new! Agnes & Ken were fabulous! They are always so helpful! Thank you! More

It was great , 25 words is way to many, if you keep putting a minimum people aren’t going to fill out the survey like I almost didn’t putting a minimum people aren’t going to fill out the survey like I almost didn’t More

The only reason I ever had my oil changed was to eventually get a free one but the promo ended and I didn't know. eventually get a free one but the promo ended and I didn't know. More

We are a new customer and are very impressed with Family Ford.The facility is very clean and the staff has great follow up. We will be back. Ford.The facility is very clean and the staff has great follow up. We will be back. More

Service department gets me an appointment in a timely manner they take time to review the repair of my auto ,and have the knowledge to get the job done right the first time. I have been pleased by the w manner they take time to review the repair of my auto ,and have the knowledge to get the job done right the first time. I have been pleased by the whole department More

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This was our first time at Family Ford. Ken (Service Dept) was friendly, knowledgeable and helpful when scheduling. The same customer service continued at drop off and pick up. Dept) was friendly, knowledgeable and helpful when scheduling. The same customer service continued at drop off and pick up. More

Great customer service very personal prompt and always gets back with the right information also very accommodating loud me to leave my vehicle while I went on a week vacation and called me and let me kno gets back with the right information also very accommodating loud me to leave my vehicle while I went on a week vacation and called me and let me know that it was already More