Family Ford of Enfield - Service Center

Ken in service was extremely helpful. My truck had a few issues that took some effort to diagnose. His communication with me along the way was more than I expected including after the s My truck had a few issues that took some effort to diagnose. His communication with me along the way was more than I expected including after the service was complete to make sure I was happy with how the truck was operating. I am a customer for life. More

Friendly, organized and efficient Great overall experience They kept me apprised of the progress and called, as promised, when completed. experience They kept me apprised of the progress and called, as promised, when completed. More

Ken was very nice. They were fast and explained all the details in a professional way. They were fast and explained all the details in a professional way. More

Awesome improved staff and location ; customer since 1994 Agnes was top notch and went out of her way to please me as a customer Great service and knowledgeable staff I’m blessed ! 1994 Agnes was top notch and went out of her way to please me as a customer Great service and knowledgeable staff I’m blessed ! More

Didn't listen to my instructions to explicitly clock my tires to the wheels. Had to come back to get steering wheel angle fixed after alignment (which the tech denied and I had to explain what to do). Tire tires to the wheels. Had to come back to get steering wheel angle fixed after alignment (which the tech denied and I had to explain what to do). Tires still vibrate, although this may be partially the manufacturers fault. Ken did try to make it right when I came back for the alignment and I am thankful for that. I am not impressed with tech competency with balancing and alignment equipment More

Im well satisfied with the service I received every time I come to have my vehicle done. time I come to have my vehicle done. More

Ken and staff were very personable and informative. Great experience- will continue to have my oil changed on all vehicles done at Family Ford Great experience- will continue to have my oil changed on all vehicles done at Family Ford More

Seems like they are not interested in finding the problem with my truck still having problem seems like they don’t want to take the time for it with my truck still having problem seems like they don’t want to take the time for it More

I love being able to have my car picked up for service, it’s very convenient! it’s very convenient! More

I Love leasing my trucks from Enfeild Ford. I have been going there for 13yrs now and they have always treated me very well. Above and beyond. Nobody can beat their deals. I have been going there for 13yrs now and they have always treated me very well. Above and beyond. Nobody can beat their deals. More