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Family Ford of Enfield

Enfield, CT

4.6
1,516 Reviews
Welcome to the ALL NEW Family Ford of Enfield. When it comes to the internet shopping process, we are swift and transparent. We respond to any request within minutes. Family Ford of Enfield stocks the areas largest selection of the best selling American made New and pre-owned cars, trucks and suv's and we sell them at a very fair and competitive price. Our internet sales department makes your buying experience seamless and our goal is to save you as much of your valuable time as possible online and while in the dealership. To our loyal Family ford customers, we appreciate your business very much now and in the future. And for our future 1st time Family Ford customers, please give us an opportunity to prove to you why so many of our customers become friends. We would love to show you our brand new state of the art sales showroom, service and parts departments, so please stop by! See for yourself why Family Ford of Enfield will exceed your expectations for you and your friends and family now and in the future.
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65 Hazard Avenue

Enfield, CT

06082

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Showing 1,516 reviews

August 04, 2021

Very friendly and not pushy at all. worked with me to set up service appointment and provide me with a nice loaner car for the time mine was being serviced More

by lmiles11
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Moriarty, Josh VIOLETTE
Aug 17, 2021 -

Family Ford of Enfield responded

We are glad you had a positive experience! Our team appreciates the feedback!

August 04, 2021

Made appt on line for a oil change .Was taking promptly Made appt on line for a oil change .Was taking promptly on arriving. Would do it all again. Not the dealership I purchased at but, was well treate More

by charlene.birtles
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Ken Brown
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 17, 2021 -

Family Ford of Enfield responded

Thank you for the outstanding feedback! We are glad you had a great experience in our dealership!

August 04, 2021

Friendly staff, very helpful with any questions I had. Greg Ayers in the service department was excellent. Always have a great experience at family ford More

by Atremblay24
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Greg Ayers
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 17, 2021 -

Family Ford of Enfield responded

We appreciate the excellent feedback! Our team is looking forward to your next visit!

August 03, 2021

Ken and the team go above and beyond for us here at SP Plus Bradley with our truck fleet. Their professional and prompt service is always appreciated. More

by Enai
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ken Brown
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 17, 2021 -

Family Ford of Enfield responded

Thank you for the 5-star review! We are glad you had a great experience!

August 02, 2021

Everything was done on time. In all my years of doing business here, everyone has always been very easy to work with. Definitely would recommend to others to use. More

by dbeaudry172
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Ken Brown
5.0
This rating includes all reviews, with more weight given to recent reviews.
Greg Ayers
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 17, 2021 -

Family Ford of Enfield responded

Thank you for the 5-star review! We look forward to seeing you next time!

July 27, 2021

Sales team was professional and a pleasure to work with during the purchase process. I would recommend the dealership to anyone looking for a new vehicle. More

by jecken
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Gary Craven
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Mike Moriarty
Jul 28, 2021 -

Family Ford of Enfield responded

We appreciate the excellent feedback! Our team is looking forward to your next visit!

July 26, 2021

Place sucks! Service had no record of my warranty. No one seems to know what is going on. I will not by a car from Family Ford again. More

by Magic
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Greg Ayers
5.0
This rating includes all reviews, with more weight given to recent reviews.
Agnes Pusztai
1.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 27, 2021 -

Family Ford of Enfield responded

I’m sorry to hear about your experience with us, Magic! Can you please call me directly so I can gather more information regarding your visit to our dealership? Thank you! Family Ford of Enfield

July 26, 2021

They do n stalled parts on my truck fine did good nice we’re friendly and did a good job I will return there in the future More

by Rsmsf13
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Agnes Pusztai
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 27, 2021 -

Family Ford of Enfield responded

Thank you for the positive feedback! Our team aims to provide the best service possible!

July 26, 2021

I find Enfield for a very good dealer ship there's very kind a courteous. I get all my services done there and so far I've been very happy their service. More

by merchandiser1
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Keli Morin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Greg Ayers
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 27, 2021 -

Family Ford of Enfield responded

Thank you so much for your positive comments! We're glad to hear we delivered such a great experience. If there's anything further we can do for you, we are happy to help!

July 26, 2021

Throughout the whole dealership everybody is so pleasant, they cannot do enough for you. Right from the purchase of my truck to some work done in the service department. They are the best. I have and will c More

by mrtex0
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Billy Genereux
5.0
This rating includes all reviews, with more weight given to recent reviews.
John Tranghese
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ken Brown
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 27, 2021 -

Family Ford of Enfield responded

Thank you for the amazing 5-star rating! We are glad you had a great experience in our dealership!

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