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Family Ford of Enfield
Enfield, CT
1,777 Reviews
Welcome to the ALL NEW Family Ford of Enfield. When it comes to the internet shopping process, we are swift and transparent. We respond to any request within minutes. Family Ford of Enfield stocks the areas largest selection of the best selling American made New and pre-owned cars, trucks and suv's and we sell them at a very fair and competitive price. Our internet sales department makes your buying experience seamless and our goal is to save you as much of your valuable time as possible online and while in the dealership. To our loyal Family ford customers, we appreciate your business very much now and in the future. And for our future 1st time Family Ford customers, please give us an opportunity to prove to you why so many of our customers become friends. We would love to show you our brand new state of the art sales showroom, service and parts departments, so please stop by! See for yourself why Family Ford of Enfield will exceed your expectations for you and your friends and family now and in the future.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday 12:00 PM - 4:00 PM
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 1:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 1:00 PM
Sunday Closed
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Showing 1,777 reviews
January 18, 2025
Friendly service. Upfront with issues and didn’t pressure me to purchase items or have extra service done Upfront with issues and didn’t pressure me to purchase items or have extra service done More
by allstarcenter21
Verified CustomerEmployees Worked With
January 17, 2025
I had scheduled an appointment for 9am. They took me right in, let me know how long the service was going to take. The service was done before what was initially said. I would highly recomm They took me right in, let me know how long the service was going to take. The service was done before what was initially said. I would highly recommend Family Ford. More
by gquagliaroli
January 17, 2025
Family Ford has always taken great care of our vehicles. The workers are very professional. The workers are very professional. More
by EDANDVED
January 15, 2025
Truck was there 3. 5 weeks.Plow control 350.00to replace was stolen out of while there.Dealer didn’t, want to do anything but stick up for her employees! 5 weeks.Plow control 350.00to replace was stolen out of while there.Dealer didn’t, want to do anything but stick up for her employees! More
by dwight0302
Employees Worked With
January 15, 2025
Helpful and knowledgeable. Listened to questions and took the time and answered all my questions. Listened to questions and took the time and answered all my questions. More
by BTORCIA1965
Employees Worked With
January 12, 2025
Excellent experience purchasing a vehicle at Family Ford. Staff was friendly and knowledgeable. Transactions went smoothly and they definitely earned my business. Staff was friendly and knowledgeable. Transactions went smoothly and they definitely earned my business. More
by Jeep2
January 11, 2025
I recently purchased a Ford F350 Super Duty from Family Ford, and I couldn't be more pleased with the entire experience. Living out of state, I initially reached out to the dealership with several question Ford, and I couldn't be more pleased with the entire experience. Living out of state, I initially reached out to the dealership with several questions, and Rick Gordon, the general sales manager, was my first point of contact. Rick was incredibly professional and responsive, addressing all my inquiries promptly and thoroughly before I even set foot in the dealership. When I arrived for the delivery of my new truck, the staff at Family Ford were friendly, welcoming, and truly helpful. They went above and beyond to ensure everything went smoothly and to earn my business, making me feel confident in my decision to purchase from them. The entire process was seamless and exceeded my expectations. I highly recommend Family Ford and Rick Gordon for anyone in the market for a new vehicle. Their dedication to customer satisfaction is unmatched! More
by Jeep2
January 11, 2025
Agnes went above and beyond to insure customer satisfaction. Checked all my accounts to insure she had all the facts to provide the right service satisfaction. Checked all my accounts to insure she had all the facts to provide the right service More
by peterfiore0
Employees Worked With
January 11, 2025
Great dealership,friendly sales staff and great service department. I'd recommend family Ford to my friends. department. I'd recommend family Ford to my friends. More
by ORR48851
January 10, 2025
Greg is very professional and pleasant to talk to when discussing your concerns. The service appointment was on time and performed timely. discussing your concerns. The service appointment was on time and performed timely. More
by belch55
Employees Worked With
