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Family Ford of Enfield
Enfield, CT
1,777 Reviews
Welcome to the ALL NEW Family Ford of Enfield. When it comes to the internet shopping process, we are swift and transparent. We respond to any request within minutes. Family Ford of Enfield stocks the areas largest selection of the best selling American made New and pre-owned cars, trucks and suv's and we sell them at a very fair and competitive price. Our internet sales department makes your buying experience seamless and our goal is to save you as much of your valuable time as possible online and while in the dealership. To our loyal Family ford customers, we appreciate your business very much now and in the future. And for our future 1st time Family Ford customers, please give us an opportunity to prove to you why so many of our customers become friends. We would love to show you our brand new state of the art sales showroom, service and parts departments, so please stop by! See for yourself why Family Ford of Enfield will exceed your expectations for you and your friends and family now and in the future.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday 12:00 PM - 4:00 PM
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 1:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 1:00 PM
Sunday Closed
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Showing 1,777 reviews
January 27, 2025
The staff was very friendly and the service was great. They got me back on the road in no time. They got me back on the road in no time. More
by Frank
Verified CustomerEmployees Worked With
January 27, 2025
Agnes was on her way to lunch and stopped and took care of me. She went out of her way to retrieve my paperwork and see that I was checked out and directed me to my vehicle on her way out to lunch. of me. She went out of her way to retrieve my paperwork and see that I was checked out and directed me to my vehicle on her way out to lunch. More
by hpragl
Employees Worked With
January 26, 2025
Tried fixing my brake issue, would call and they said they were fixed. Went to pick up and they were still dropping to the floor 40 percent after they said they were fine. This happened 3 times! I had to they were fixed. Went to pick up and they were still dropping to the floor 40 percent after they said they were fine. This happened 3 times! I had to fight to get them to fix it 100 percent by the 3rd time of bring it back they finally fixed something and they feel good. But had to argue to get them to do it. Also one of the times they lost my brake fluid cap, left a dirty rag under my hood ( that could’ve caught fire ) and left a water bottle that was half full in my cup holder. Super unprofessional! I will never be back, had a nightmare of a time and will make sure every one of my friends and family never go here. Agnes was great though but your maintenance techs are horrible and unprofessional More
by Tomjkozak
January 25, 2025
Service was great, Greg is very helpful and is able to answer any questions you may have. answer any questions you may have. More
by Atremblay24
Employees Worked With
January 24, 2025
Our experience with Family Ford was great! We liked working with Fitzy - he didn’t pressure us and found the perfect vehicle for our family. He was also very patient when we brought our young We liked working with Fitzy - he didn’t pressure us and found the perfect vehicle for our family. He was also very patient when we brought our young kids to shop! More
by nicolerthornton
Employees Worked With
January 24, 2025
The service department has always been professional. Scheduling has been tricky in the past, but understandable. Scheduling has been tricky in the past, but understandable. More
by trenzoni
Employees Worked With
January 23, 2025
As usual, Agnes was very courteous and helpful. She completely explained all the service that was accomplished and handled all the warrantee paperwork associated with this work. She completely explained all the service that was accomplished and handled all the warrantee paperwork associated with this work. More
by hpragl
Employees Worked With
January 22, 2025
Wonderful experience. No pushy sales just informative information regarding purchasing the vehicle that I wanted.. The family ford team in Enfield Ct worked with us to fin No pushy sales just informative information regarding purchasing the vehicle that I wanted.. The family ford team in Enfield Ct worked with us to find what we wanted in our price range. More
by Beckybecker7275
Employees Worked With
