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Family Ford of Enfield
Enfield, CT
1,685 Reviews
Welcome to the ALL NEW Family Ford of Enfield. When it comes to the internet shopping process, we are swift and transparent. We respond to any request within minutes. Family Ford of Enfield stocks the areas largest selection of the best selling American made New and pre-owned cars, trucks and suv's and we sell them at a very fair and competitive price. Our internet sales department makes your buying experience seamless and our goal is to save you as much of your valuable time as possible online and while in the dealership. To our loyal Family ford customers, we appreciate your business very much now and in the future. And for our future 1st time Family Ford customers, please give us an opportunity to prove to you why so many of our customers become friends. We would love to show you our brand new state of the art sales showroom, service and parts departments, so please stop by! See for yourself why Family Ford of Enfield will exceed your expectations for you and your friends and family now and in the future.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday 12:00 PM - 4:00 PM
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 1:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 1:00 PM
Sunday Closed
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Showing 1,685 reviews
October 27, 2024
Always feel like I am bothering service for my f350 I bought with 11k. Everyone seems like they hate their job. Wish I felt the dealership out better before making a long term decision on this purchase- bought with 11k. Everyone seems like they hate their job. Wish I felt the dealership out better before making a long term decision on this purchase- customer service is horrible. More
by justinthompson514
Verified Customer
October 26, 2024
Family ford made my car buying experience comfortable. Brendan Miller did an excellent job. I would buy a car from him again. Karina Sarat, the business manager was also phenomenal. These two members of Brendan Miller did an excellent job. I would buy a car from him again. Karina Sarat, the business manager was also phenomenal. These two members of the Family ford team are outstanding. More
by tdd4s
October 26, 2024
Great experience! !! All the staff were very professional and helpful evey step of the way!!! Very pleased with the service!!! Will be going back for my next vehicle wh !! All the staff were very professional and helpful evey step of the way!!! Very pleased with the service!!! Will be going back for my next vehicle when the time comes!! More
by peterconsolini
October 26, 2024
Have been a customer since 1999 and followed this dealer from Chicopee, MA to Enfield, CT from Chicopee, MA to Enfield, CT More
by PONIDRIVR46
October 25, 2024
I am please with how I am treated at enfield ford Eric and Greg take very good care of me when I go there. and Greg take very good care of me when I go there. More
by BIDOHARRIS
October 25, 2024
Greg and the rest of the team in service are very courteous , communicative and professional. Everything was completed to expectation and ahead of schedule. courteous , communicative and professional. Everything was completed to expectation and ahead of schedule. More
by MICHAEL.DAMOUR
October 24, 2024
Everyone I have dealt with has been professional so far. If I ever need to purchase another car I would consider dealing with them again. If I ever need to purchase another car I would consider dealing with them again. More
by hockeynutt68
October 22, 2024
The sale went very smoothly. The way they helped me get my car registered was great. I am still waiting for my manual and the second key that they were going to send me. The way they helped me get my car registered was great. I am still waiting for my manual and the second key that they were going to send me. More
by t_lanouette
Employees Worked With
October 22, 2024
Great service as always Agnes always goes over what service you’ve asked for making sure your vehicle is always up to date. service you’ve asked for making sure your vehicle is always up to date. More
by twc1211
Employees Worked With
October 22, 2024
Agnes in service was very pleasant with us and told us we could use our Ford points to pay for service which our regular dealer never told us. Fir that reason we will continue to have Enfield Ford do our ser could use our Ford points to pay for service which our regular dealer never told us. Fir that reason we will continue to have Enfield Ford do our service. More
by Rat150
Employees Worked With
Agnis
