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Family Ford of Enfield

Enfield, CT

Overview
Employees
Reviews
Vehicles
4.6
1,745 Reviews
Welcome to the ALL NEW Family Ford of Enfield. When it comes to the internet shopping process, we are swift and transparent. We respond to any request within minutes. Family Ford of Enfield stocks the areas largest selection of the best selling American made New and pre-owned cars, trucks and suv's and we sell them at a very fair and competitive price. Our internet sales department makes your buying experience seamless and our goal is to save you as much of your valuable time as possible online and while in the dealership. To our loyal Family ford customers, we appreciate your business very much now and in the future. And for our future 1st time Family Ford customers, please give us an opportunity to prove to you why so many of our customers become friends. We would love to show you our brand new state of the art sales showroom, service and parts departments, so please stop by! See for yourself why Family Ford of Enfield will exceed your expectations for you and your friends and family now and in the future.
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65 Hazard Avenue

Enfield, CT

06082

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Showing 1,745 reviews

December 21, 2024

Working with Family Ford of Enfield was a great experience. The people were knowledgeable and very helpful. More

by info@newenglandseating.com
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
John Tranghese
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Dec 21, 2024 -

Family Ford of Enfield responded

Thanks for sharing about your experience with Family Ford of Enfield. We appreciate your business and hope to see you again soon!

December 20, 2024

Ranks as good or better than any purchase experience at any dealership I have ever had. As enjoyable as spending money can be! More

by ccobra427
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Andrew Mcneal
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Dec 21, 2024 -

Family Ford of Enfield responded

We are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit.

December 19, 2024

I came in with a couple of coupons for free service, completely expecting to be charged for SOMETHING. To my surprise, they did not charge me ANYTHING. How great was that!!! Merry Christmas, Greg. No More

by JACKYT439
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Greg Ayers
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Dec 21, 2024 -

Family Ford of Enfield responded

Thank you for taking the time to share your feedback with us, Jacky. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again.

December 17, 2024

John was extremely helpful and made the buying process easy. Family Ford gave me a fair deal on my Edge. More

by ajwave
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
John Tranghese
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Dec 17, 2024 -

Family Ford of Enfield responded

Thank you so much for your kind words, and for taking the time to leave us this wonderful feedback!

December 15, 2024

Very easy to work with. Jorge and Korena were very nice and very helpful throughout the entire process. More

by dthurston12
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jorge Suarez
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Dec 16, 2024 -

Family Ford of Enfield responded

It's fantastic to hear that we provided you with great customer service while assisting you! We truly appreciate the opportunity to do business with you. Thanks for choosing Family Ford of Enfield!

December 14, 2024

Very nice guy to deal with and help me with anything I asked. Would highly recommend. More

by jimreel
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Gary Craven
5.0
This rating includes all reviews, with more weight given to recent reviews.
Greg Ayers
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Dec 16, 2024 -

Family Ford of Enfield responded

Thanks for your feedback on your recent visit to Family Ford of Enfield. It's great to hear that we were able to assist you and that you had such a positive experience.

December 14, 2024

I brought the vehicle for a recall. They were very good and helpful. The recall was done in a timely matter. More

by Tim Miskell
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Forgot the ladies name but was very nice to work with.
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Dec 16, 2024 -

Family Ford of Enfield responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again.

December 14, 2024

Good service provide by skilled techs. Also device techs customer focused. Agnes’s is the best More

by PKADISH645
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Keli Morin
4.0
This rating includes all reviews, with more weight given to recent reviews.
Ken Brown
4.0
This rating includes all reviews, with more weight given to recent reviews.
Greg Ayers
4.0
This rating includes all reviews, with more weight given to recent reviews.
Agnes Pusztai
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Dec 16, 2024 -

Family Ford of Enfield responded

Thank you so much for your excellent review! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with us here at Family Ford of Enfield to be a positive one. Please don't hesitate to reach out if you need anything else.

December 14, 2024

The whole purchase was so easy. No hidden fee, and no problem with getting service reimbursed for the limited warranty. Jorge was very responsive and not overbearing. More

by kannie82
Recommend Dealer
Yes
Employees Worked With
Jorge Suarez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Dec 16, 2024 -

Family Ford of Enfield responded

It's fantastic to hear that we provided you with great customer service while assisting you! We truly appreciate the opportunity to do business with you. Thanks for choosing Family Ford of Enfield!

December 10, 2024

Agnus was very rude to me upon check in and checkout. She kept trying to get involved with the rental car process and it was not necessary More

by lynnb1515
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Agnes Pusztai
1.0
This rating includes all reviews, with more weight given to recent reviews.
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Dec 10, 2024 -

Family Ford of Enfield responded

Thank you for taking the time to share your thoughts on working with our team. If you would like to further discuss your visit, Lynn, feel free to contact us at your convenience.

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