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Family Ford of Enfield

Enfield, CT

Overview
Employees
Reviews
Vehicles
4.6
1,704 Reviews
Welcome to the ALL NEW Family Ford of Enfield. When it comes to the internet shopping process, we are swift and transparent. We respond to any request within minutes. Family Ford of Enfield stocks the areas largest selection of the best selling American made New and pre-owned cars, trucks and suv's and we sell them at a very fair and competitive price. Our internet sales department makes your buying experience seamless and our goal is to save you as much of your valuable time as possible online and while in the dealership. To our loyal Family ford customers, we appreciate your business very much now and in the future. And for our future 1st time Family Ford customers, please give us an opportunity to prove to you why so many of our customers become friends. We would love to show you our brand new state of the art sales showroom, service and parts departments, so please stop by! See for yourself why Family Ford of Enfield will exceed your expectations for you and your friends and family now and in the future.
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65 Hazard Avenue

Enfield, CT

06082

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Showing 1,704 reviews

May 18, 2023

Smooth and efficient, Ken was great. He kept me informed during the entire repair process. More

by Ford
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ken Brown
5.0
This rating includes all reviews, with more weight given to recent reviews.
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May 18, 2023 -

Family Ford of Enfield responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with Ken and our team, and we look forward to working with you again.

May 17, 2023

Ken was so helpful with my fire ranger. This is not the first time I was up there but the first time with my truck More

by Bubba34112
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ken Brown
5.0
This rating includes all reviews, with more weight given to recent reviews.
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May 17, 2023 -

Family Ford of Enfield responded

Thank you for choosing Family Ford of Enfield. Your feedback and rating mean a lot to us. We're glad Ken was able to help, and we hope to see you again!

May 13, 2023

Everyone is very courteous, efficient and professional. The room you wait in, as your car is being serviced, is very comfortable and the atmosphere very pleasant. More

by BARBLOOS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ken Brown
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
May 14, 2023 -

Family Ford of Enfield responded

It's great to hear that we were able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Family Ford of Enfield!

May 12, 2023

Excellent n professional. My 2nd purchase n won't be my last Excellent n professional Honest More

by Leonard.lawnranger
Recommend Dealer
Yes
Employees Worked With
Stephen Fitzgerald
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Stephen Fitzgerald
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May 14, 2023 -

Family Ford of Enfield responded

Thank you for your business and this review. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know.

May 12, 2023

Took my 2920 Fusion energi in for oil change and etc service, had a sensor that wasn’t working on the passenger door, they fixed and the battery was replaced under warranty, coffee was good waiting room More

by arty5135
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Greg Ayers
5.0
This rating includes all reviews, with more weight given to recent reviews.
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May 14, 2023 -

Family Ford of Enfield responded

Thanks for sharing about your experience with Family Ford of Enfield. We appreciate your business and hope to see you again soon!

May 12, 2023

Fantastic experience! I bought a Maverick last year and Bronco sport this year!! We will continue to do business with Family Ford of Enfield!! More

by scupking
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Billy Genereux
5.0
This rating includes all reviews, with more weight given to recent reviews.
John Tranghese
5.0
This rating includes all reviews, with more weight given to recent reviews.
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May 14, 2023 -

Family Ford of Enfield responded

Thank you so much for your kind words, and for taking the time to leave us this wonderful feedback!

May 12, 2023

Best dealer experience! ! They are what other dealerships need to try and be like. We will continue to do business with them! More

by scupking
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Billy Genereux
5.0
This rating includes all reviews, with more weight given to recent reviews.
John Tranghese
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
May 14, 2023 -

Family Ford of Enfield responded

Thank you! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you again for choosing Family Ford of Enfield, we look forward to having you as one of our valued customers for many more years to come!

May 09, 2023

Very helpful, very informative. Explained things other dealer never did. Great people to deal with , will definitely be back! More

by SSOBINSKI955
Recommend Dealer
Yes
Employees Worked With
Agnes Pusztai
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Agnes Pusztai
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May 09, 2023 -

Family Ford of Enfield responded

Thanks for sharing about your experience with Family Ford of Enfield. We appreciate your business and hope to see you again soon!

May 07, 2023

Friendly, prompt, and excellent service. Everyone was wonderful, it was just a touch pricey, thank you More

by glatzea
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Greg Ayers
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
May 08, 2023 -

Family Ford of Enfield responded

Thank you! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you again for choosing Family Ford of Enfield, we look forward to having you as one of our valued customers for many more years to come!

May 06, 2023

I have been to a decent amount of dealerships in my lifetime. Family Fords experience is 1st rate. I have recommended them to several people. Good Job! More

by NICKAEROSPACETESTINGLAB
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Keli Morin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ken Brown
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
May 07, 2023 -

Family Ford of Enfield responded

Thanks, Nick, for sharing your thoughts about your experience with Family Ford of Enfield. We appreciate your business and hope to see you again soon!

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