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Family Ford of Enfield

Enfield, CT

Overview
Employees
Reviews
Vehicles
4.6
1,704 Reviews
Welcome to the ALL NEW Family Ford of Enfield. When it comes to the internet shopping process, we are swift and transparent. We respond to any request within minutes. Family Ford of Enfield stocks the areas largest selection of the best selling American made New and pre-owned cars, trucks and suv's and we sell them at a very fair and competitive price. Our internet sales department makes your buying experience seamless and our goal is to save you as much of your valuable time as possible online and while in the dealership. To our loyal Family ford customers, we appreciate your business very much now and in the future. And for our future 1st time Family Ford customers, please give us an opportunity to prove to you why so many of our customers become friends. We would love to show you our brand new state of the art sales showroom, service and parts departments, so please stop by! See for yourself why Family Ford of Enfield will exceed your expectations for you and your friends and family now and in the future.
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65 Hazard Avenue

Enfield, CT

06082

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Showing 1,704 reviews

May 28, 2023

Had the Mustang in for an oil change and tire rotation. Everything was on time and convenient. Waiting area is very nice. More

by bob.barrow
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Agnes Pusztai
5.0
This rating includes all reviews, with more weight given to recent reviews.
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May 30, 2023 -

Family Ford of Enfield responded

Thank you so much for your kind words, Bob, and for taking the time to leave us this wonderful feedback!

May 26, 2023

Good service location. No hassle options on scheduled service. They recommend oil, tire rotation and 3 year brake fluid change. I never rotate tires. So they just did oil a More

by draftsman340
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Keli Morin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ken Brown
5.0
This rating includes all reviews, with more weight given to recent reviews.
Greg Ayers
5.0
This rating includes all reviews, with more weight given to recent reviews.
Agnes Pusztai
5.0
This rating includes all reviews, with more weight given to recent reviews.
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May 28, 2023 -

Family Ford of Enfield responded

Thank you for choosing Family Ford of Enfield. Your feedback and rating mean a lot to us. We're glad we were able to help, and we hope to see you again!

May 26, 2023

My car was taken in on time and the service was completed earlier than expected. Ken is always a pleasure to work with. More

by LMLALLY51
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ken Brown
5.0
This rating includes all reviews, with more weight given to recent reviews.
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May 28, 2023 -

Family Ford of Enfield responded

Thank you for choosing Family Ford of Enfield. Your feedback and rating mean a lot to us. We're glad we were able to help, and we hope to see you again!

May 25, 2023

Very easy, friendly people. Love my new car I would go back and recommend anyone to go to Family Ford More

by gail0709
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Brendan Miller
5.0
This rating includes all reviews, with more weight given to recent reviews.
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May 25, 2023 -

Family Ford of Enfield responded

Gail, Thank you so much for choosing Family Ford of Enfield! Congrats on your new purchase, and let us know if we can be of any more assistance!

May 24, 2023

Gary had helped me buy a car in 2020 so when it came time to buy another car, I knew Gary was the one to go to. Gary worked with my budget and idea for down payment and monthly payment and was able to get me More

by Rmurray222
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Gary Craven
5.0
This rating includes all reviews, with more weight given to recent reviews.
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May 24, 2023 -

Family Ford of Enfield responded

Thanks for your feedback on your recent visit to Family Ford of Enfield. It's great to hear that Gary was able to assist you with choosing the perfect vehicle and that you had such a positive experience. We hope you enjoy your new vehicle!

May 24, 2023

Easy to schedule service, excellent to work with and understand our needs along with our concerns More

by HARVEY1953
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Greg Ayers
5.0
This rating includes all reviews, with more weight given to recent reviews.
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May 25, 2023 -

Family Ford of Enfield responded

Harvey, Thank you for the kind words for our service department! We look forward to sharing your compliments with them, and don't hesitate to let us know if we can be of further assistance.

May 24, 2023

Had a great experience at Family Ford. Rick Gordon GM and Ray Lauer in Sales did a great job from beginning to end. Purchased a 2023 F150 and am very happy. I highly recommend this dealers More

by WARREN2828
Recommend Dealer
Yes
Employees Worked With
Rick Gordon
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Ray Lauer
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May 25, 2023 -

Family Ford of Enfield responded

Warren, It's great to hear that we were able to help you out. enjoy your new F150. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Family Ford of Enfield!

May 24, 2023

Easy quick experience. They quoted me approximate price and time for the maintenance I needed. More

by MATHEWGAGNON
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Greg Ayers
5.0
This rating includes all reviews, with more weight given to recent reviews.
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May 25, 2023 -

Family Ford of Enfield responded

Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Family Ford of Enfield.

May 21, 2023

Excellent service by the service department as always. Very knowledgeable and helpful. I highly recommend. More

by Proskier
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ken Brown
5.0
This rating includes all reviews, with more weight given to recent reviews.
Greg Ayers
5.0
This rating includes all reviews, with more weight given to recent reviews.
Agnes Pusztai
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
May 22, 2023 -

Family Ford of Enfield responded

Thank you! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Family Ford of Enfield.

May 19, 2023

Enfield Family Ford has an excellent service department. They always explain the service they have done and what needs to be done at the next visit . More

by FR.SHAWNDALY
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ken Brown
5.0
This rating includes all reviews, with more weight given to recent reviews.
Greg Ayers
5.0
This rating includes all reviews, with more weight given to recent reviews.
Agnes Pusztai
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
May 19, 2023 -

Family Ford of Enfield responded

Thank you for choosing Family Ford of Enfield. Your feedback and rating mean a lot to us. We're glad we were able to help, and we hope to see you again!

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