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Family Ford of Enfield
Enfield, CT
1,704 Reviews
Welcome to the ALL NEW Family Ford of Enfield. When it comes to the internet shopping process, we are swift and transparent. We respond to any request within minutes. Family Ford of Enfield stocks the areas largest selection of the best selling American made New and pre-owned cars, trucks and suv's and we sell them at a very fair and competitive price. Our internet sales department makes your buying experience seamless and our goal is to save you as much of your valuable time as possible online and while in the dealership. To our loyal Family ford customers, we appreciate your business very much now and in the future. And for our future 1st time Family Ford customers, please give us an opportunity to prove to you why so many of our customers become friends. We would love to show you our brand new state of the art sales showroom, service and parts departments, so please stop by! See for yourself why Family Ford of Enfield will exceed your expectations for you and your friends and family now and in the future.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday 12:00 PM - 4:00 PM
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 1:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 1:00 PM
Sunday Closed
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Showing 1,704 reviews
July 11, 2023
Family Ford is just that. It is a welcoming, knowledgeable, and friendly dealership. We are happy to be customers. It is a welcoming, knowledgeable, and friendly dealership. We are happy to be customers. More
by STERLINGORR2ND
Verified Customer
July 09, 2023
Well I was very happy with service until I was trying to be sold a part that I really didn't need it wasn't a cheap part when they could of fixed old one which your tech did thankyou to him but over all it be sold a part that I really didn't need it wasn't a cheap part when they could of fixed old one which your tech did thankyou to him but over all it was ok More
by younblood67
Employees Worked With
July 01, 2023
Very helpful, quick service, great atmosphere. I've never had a bad experience working with them. I've never had a bad experience working with them. More
by AN323
June 30, 2023
Have been having my car serviced at Family Ford since 2011, I don’t trust anyone else to service my car. 2011, I don’t trust anyone else to service my car. More
by Aspen0723
Employees Worked With
June 30, 2023
Excellent service from the moment I walked in til I left. Agnes is very knowledgeable. Agnes is very knowledgeable. More
by STGRSK
June 27, 2023
Getting an appt to change my battery was a breeze and the total cost to do so was a steal. Thanks Family Ford for making me choose you every time. total cost to do so was a steal. Thanks Family Ford for making me choose you every time. More
by MAINEBGH523
June 26, 2023
I felt comfortable immediately. Greg listened, knew what I needed and walked me through. He and Eric treated this older woman with respect. I will spread the word and return as need Greg listened, knew what I needed and walked me through. He and Eric treated this older woman with respect. I will spread the word and return as needed. Thank you all. More
by doreen.gonyea
June 24, 2023
It was an easy experience that dealt with my car getting an oil change and tire rotation. The staff was courteous. an oil change and tire rotation. The staff was courteous. More
by jjjtriple
June 23, 2023
Great dealership to work with. Very responsive to my initial inquiries. I purchased from out of state so wasn’t sure how the transaction would work. Smooth buying process with no Very responsive to my initial inquiries. I purchased from out of state so wasn’t sure how the transaction would work. Smooth buying process with no surprises when I got to the dealership to complete the transaction. Would recommend them for your next purchase. More
by dave_04743
