Family Ford of Enfield

Excellent experience purchasing a vehicle at Family Ford. Staff was friendly and knowledgeable. Transactions went smoothly and they definitely earned my business. Staff was friendly and knowledgeable. Transactions went smoothly and they definitely earned my business. More

Great dealership,friendly sales staff and great service department. I'd recommend family Ford to my friends. department. I'd recommend family Ford to my friends. More

I recently purchased a Ford F350 Super Duty from Family Ford, and I couldn't be more pleased with the entire experience. Living out of state, I initially reached out to the dealership with several question Ford, and I couldn't be more pleased with the entire experience. Living out of state, I initially reached out to the dealership with several questions, and Rick Gordon, the general sales manager, was my first point of contact. Rick was incredibly professional and responsive, addressing all my inquiries promptly and thoroughly before I even set foot in the dealership. When I arrived for the delivery of my new truck, the staff at Family Ford were friendly, welcoming, and truly helpful. They went above and beyond to ensure everything went smoothly and to earn my business, making me feel confident in my decision to purchase from them. The entire process was seamless and exceeded my expectations. I highly recommend Family Ford and Rick Gordon for anyone in the market for a new vehicle. Their dedication to customer satisfaction is unmatched! More

Agnes went above and beyond to insure customer satisfaction. Checked all my accounts to insure she had all the facts to provide the right service satisfaction. Checked all my accounts to insure she had all the facts to provide the right service More

I had a minor seat belt issue that required service but was not a recall issue! Parts were ordered and received and an appointment made! Per usual, the problem was corrected professionally in a short time! was not a recall issue! Parts were ordered and received and an appointment made! Per usual, the problem was corrected professionally in a short time! During this repair another problem ( mouse/wire ) related was discovered, pointed out to me and repaired on the spot! Great place, great people, all professional! You just can't get this kind of service elsewhere! Thank you Agnes, crew, and family Ford! You guys are awesome! Note, I have family members in this business 15 mins away, I'm 30 mins away from family Ford! You guys just keep me coming back! Nice work guys! More

Greg is very professional and pleasant to talk to when discussing your concerns. The service appointment was on time and performed timely. discussing your concerns. The service appointment was on time and performed timely. More

From driving in the door to leaving the premises, all went very well and can be expected by any cuctomer. went very well and can be expected by any cuctomer. More

Service manager was on top of everything. All staff was polite and receptive to my questions while I waiter for the service to be completed. All staff was polite and receptive to my questions while I waiter for the service to be completed. More

Rude service writers. Didn’t complete repair work on vehicle either as specified on work order Didn’t complete repair work on vehicle either as specified on work order More

My best experience ever purchasing a new vehicle. I used this site for making initial contact with the dealership. I worked with Rick Gordon, sales manager; he was excellent and responsive to my rece I used this site for making initial contact with the dealership. I worked with Rick Gordon, sales manager; he was excellent and responsive to my recent vehicle purchase. He was up-front and responsive to all emails. I would highly recommend this dealership, as the staff was friendly and cooperative during the entire process and a pleasure to work with. More