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Family Ford of Enfield
Enfield, CT
1,704 Reviews
Welcome to the ALL NEW Family Ford of Enfield. When it comes to the internet shopping process, we are swift and transparent. We respond to any request within minutes. Family Ford of Enfield stocks the areas largest selection of the best selling American made New and pre-owned cars, trucks and suv's and we sell them at a very fair and competitive price. Our internet sales department makes your buying experience seamless and our goal is to save you as much of your valuable time as possible online and while in the dealership. To our loyal Family ford customers, we appreciate your business very much now and in the future. And for our future 1st time Family Ford customers, please give us an opportunity to prove to you why so many of our customers become friends. We would love to show you our brand new state of the art sales showroom, service and parts departments, so please stop by! See for yourself why Family Ford of Enfield will exceed your expectations for you and your friends and family now and in the future.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday 12:00 PM - 4:00 PM
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 1:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 1:00 PM
Sunday Closed
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Showing 1,704 reviews
July 17, 2023
I bought a new F150 after my other one was totaled and paid cash. So my transaction was, and should have been, simple. I knew what I wanted when I walked in and had a good feel for the market price, thou paid cash. So my transaction was, and should have been, simple. I knew what I wanted when I walked in and had a good feel for the market price, though one can never know for sure how low dealers will go. My transaction was quick and relatively painless. Everything went smoothly. Jorge, the salesperson was very responsive, quickly returning my txt questions. A couple days after I had picked it up, I thought I noticed some pitting on the windshield. Jorge told me to bring it right in and not to worry as they would take care of it. The pits turned out to be just sap from trees (much to my embarrassment). Jorge personally drove me to their Detailer who thoroughly washed the windshield inside and out. After 2.5 weeks I love the truck, no problems! More
by tmitch37
Employees Worked With
Verified CustomerJuly 15, 2023
Process is very organized and timely. Communication is good appointment was easy and the service was performed efficiently, Communication is good appointment was easy and the service was performed efficiently, More
by IACOIACO
Employees Worked With
July 15, 2023
Honest, clean, friendly, value for money, trustworthy, convenient, very good dealer, 8n fact, best in the area. convenient, very good dealer, 8n fact, best in the area. More
by MARY.G.SCHOONMAKER
July 15, 2023
Easy to deal, not pushy, very accommodating. Billy is excellent and completely professional. Very happy. Billy is excellent and completely professional. Very happy. More
by Bullitt
Employees Worked With
July 13, 2023
I have always received excellent service at Enfield Ford. Booking an appointment is easy, service is performed efficiently, and the costs of parts and labor are reasonable. Booking an appointment is easy, service is performed efficiently, and the costs of parts and labor are reasonable. More
by CBOURBEAU239
July 11, 2023
I have purchased five trucks through family for over the years and always used Greg LaRouche as my sales representative. He went out of his way on my last two trucks to locate at another dealership and tra years and always used Greg LaRouche as my sales representative. He went out of his way on my last two trucks to locate at another dealership and trade for the truck I wanted. Always fair price and customer service is spot on! Great 1st service on my 2023 F350 Lariat with oil change and tire rotation More
by Paulie
July 11, 2023
Did not fix problem and did not provide appointment time for when vehicle could be worked on. for when vehicle could be worked on. More
by michael.grandelski
