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Family Ford of Enfield

Enfield, CT

Overview
Employees
Reviews
Vehicles
4.6
1,703 Reviews
Welcome to the ALL NEW Family Ford of Enfield. When it comes to the internet shopping process, we are swift and transparent. We respond to any request within minutes. Family Ford of Enfield stocks the areas largest selection of the best selling American made New and pre-owned cars, trucks and suv's and we sell them at a very fair and competitive price. Our internet sales department makes your buying experience seamless and our goal is to save you as much of your valuable time as possible online and while in the dealership. To our loyal Family ford customers, we appreciate your business very much now and in the future. And for our future 1st time Family Ford customers, please give us an opportunity to prove to you why so many of our customers become friends. We would love to show you our brand new state of the art sales showroom, service and parts departments, so please stop by! See for yourself why Family Ford of Enfield will exceed your expectations for you and your friends and family now and in the future.
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65 Hazard Avenue

Enfield, CT

06082

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Showing 1,703 reviews

September 18, 2023

Gary was great at what he did. Cris was super nice guy. I enjoyed the whole experience going through Enfield Ford More

by DLEGAULT335
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Gary Craven
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Sep 18, 2023 -

Family Ford of Enfield responded

Thank you for your business and this review. We're happy to hear Gary and Chris were able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know.

September 17, 2023

Family Ford and Ken Brown were very responsive to all the work With prosessional courtesy More

by Fitzpatrickjennifer048
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ken Brown
5.0
This rating includes all reviews, with more weight given to recent reviews.
Greg Ayers
5.0
This rating includes all reviews, with more weight given to recent reviews.
Agnes Pusztai
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Sep 17, 2023 -

Family Ford of Enfield responded

We are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit.

Oct 17, 2023 -

Fitzpatrickjennifer048 responded

Thank you again for excellent service. Fitzpatrickjennifer048@gmail.com

September 17, 2023

Courteous staff in service. .prompt diagnosis and call back..very satisfied..will recommend Family Ford More

by Gerard
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Greg Ayers
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Sep 18, 2023 -

Family Ford of Enfield responded

Thank you, Gerard, for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again.

September 15, 2023

I have purchased several vehicles through Billy and always have a great experience. He goes above and beyond every time. More

by MDEMBKOSKI
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Jorge Suarez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Billy Genereux
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Sep 17, 2023 -

Family Ford of Enfield responded

It's fantastic to hear that Billy provided you with great customer service while assisting you with your new purchase! We truly appreciate the opportunity to do business with you. Thanks for choosing Family Ford of Enfield!

September 14, 2023

Great customer service. Easy and fast deal, Jorge was excellent. Friendly and knowledgeable staff. Very pleased with my purchase More

by BRODERICK
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jorge Suarez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Sep 17, 2023 -

Family Ford of Enfield responded

Congratulations on your new vehicle! We are so glad that we had the opportunity to work with you, and that Jorge could make this a top-notch experience. We hope you enjoy your new vehicle, and we look forward to continuing to serve you in the future!

September 12, 2023

Great fast service and the employees are friendly and helpful and a comfortable waiting room More

by Cheryl
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Agnes Pusztai
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Sep 13, 2023 -

Family Ford of Enfield responded

Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you for choosing Family Ford of Enfield. We look forward to having you as one of our valued customers for many more years to come!

September 11, 2023

The service has been fantastic so far service managers have been very helpful everytime I have an appointment More

by PDODD47246
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Agnes Pusztai
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Sep 12, 2023 -

Family Ford of Enfield responded

Thanks for sharing about your experience with Family Ford of Enfield. We appreciate your business and hope to see you again soon!

September 09, 2023

Aside from a few minor mix ups things went well Friendly, professional and helpful sales staff and associates. Very pleased with the transaction of my new car purchase. More

by rghaydon
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Rick Gordon
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Greg Larouche
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Sep 10, 2023 -

Family Ford of Enfield responded

Congratulations on your new vehicle and thank you for taking the time to share your thoughts on working with our team. We're glad to hear we delivered such a great experience!

September 08, 2023

My car has a Crack and scratch in the tail gait i have called the manager to report and have not heard back. I'm getting very upset!! They need to do right and fix this! I really hope they call me back an More

by BREAHNABOUCHER
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Greg Ayers
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Sep 13, 2023 -

Family Ford of Enfield responded

Thank you for bringing this to our attention. If you'd be willing to provide more information, please send us a message with your contact information so that we can reach out. Our goal is to make sure everyone has a top-notch experience. We’re sorry that we have not met that goal in this case and we’d love the opportunity to get more details to see if we can turn this situation around for you.

September 03, 2023

Pleasant and informative of work done. First visit there with my car. I will return when maintenance is needed. More

by dugester
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Keli Morin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ken Brown
5.0
This rating includes all reviews, with more weight given to recent reviews.
Greg Ayers
5.0
This rating includes all reviews, with more weight given to recent reviews.
Agnes Pusztai
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Sep 05, 2023 -

Family Ford of Enfield responded

Thank you! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you again for choosing Family Ford of Enfield, we look forward to having you as one of our valued customers for many more years to come!

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