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Family Ford of Enfield
Enfield, CT
1,703 Reviews
Welcome to the ALL NEW Family Ford of Enfield. When it comes to the internet shopping process, we are swift and transparent. We respond to any request within minutes. Family Ford of Enfield stocks the areas largest selection of the best selling American made New and pre-owned cars, trucks and suv's and we sell them at a very fair and competitive price. Our internet sales department makes your buying experience seamless and our goal is to save you as much of your valuable time as possible online and while in the dealership. To our loyal Family ford customers, we appreciate your business very much now and in the future. And for our future 1st time Family Ford customers, please give us an opportunity to prove to you why so many of our customers become friends. We would love to show you our brand new state of the art sales showroom, service and parts departments, so please stop by! See for yourself why Family Ford of Enfield will exceed your expectations for you and your friends and family now and in the future.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday 12:00 PM - 4:00 PM
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 1:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 1:00 PM
Sunday Closed
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Showing 1,703 reviews
October 28, 2023
Family Ford of Enfield is a Great dealership with a fantastic staff. The only dealership I’ll use. Greg in service and Kim in parts always take great care of me. TOP NOTCH!!! fantastic staff. The only dealership I’ll use. Greg in service and Kim in parts always take great care of me. TOP NOTCH!!! More
by JSR005
Verified Customer
October 24, 2023
I like the staff at Family Ford, always greeted promptly and courteously. The work was performed in a timely manner, and was explained well. and courteously. The work was performed in a timely manner, and was explained well. More
by SHEILAALENNON
October 21, 2023
The service advisor, mechanic, and other staff were very pleasant and informative. The service on my car was done well and the waiting area was pleasant. pleasant and informative. The service on my car was done well and the waiting area was pleasant. More
by Robert
October 21, 2023
Great care and good service professionals at their job specially agnes of family ford of enfield specially agnes of family ford of enfield More
by Billycottle
Employees Worked With
Other Employees :
Greg Larouche
October 19, 2023
I brought in my 2004 mustang for brakes and told service that there was something more than pads and rotors wrong with them. They felt like they were hanging up with a bad caliper or rotor. I received car b that there was something more than pads and rotors wrong with them. They felt like they were hanging up with a bad caliper or rotor. I received car back with slides freed up and new pads and rotors. Car went for inspection and passed but inspector said left front tire was hard to turn. I drove car and brakes still felt like they were sticking. Now they also had a smell and ton of brake dust. Car went back to the dealer and they diagnose it as a bad caliper and hose which is what i said when I first brought the car in. Ken was very nice about it and didn’t charge for diagnosis and reduced the bill. I had to arrange transport too and from and take time out of my schedule to do this though. More
by scott.weinberg
Employees Worked With
October 14, 2023
I purchased a pre-owned car. The salesman Ray Lauer was very courteous and knowledgeable. I would recommend this dealership based on the sales experience I received. The salesman Ray Lauer was very courteous and knowledgeable. I would recommend this dealership based on the sales experience I received. More
by ajh2oski
Employees Worked With
Ray Lauer
October 14, 2023
Positive experience when buying our F250. Great, pleasant and knowledgeable staff. Thank you again, Family Ford! Great, pleasant and knowledgeable staff. Thank you again, Family Ford! More
by jodave1979
Employees Worked With
October 09, 2023
Always helpful, courteous and professional. Was out of state during a deluge of rain, remnants of a "tropical storm" with a sunroof that was not closing. Due to circumstances the return to CT Was out of state during a deluge of rain, remnants of a "tropical storm" with a sunroof that was not closing. Due to circumstances the return to CT was not until 5 days later. I was able to appraised of the situation, part procured and repair made in one day. More
by BlueLady '07
Employees Worked With
