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Family Ford of Enfield

Enfield, CT

Overview
Employees
Reviews
Vehicles
4.6
1,697 Reviews
Welcome to the ALL NEW Family Ford of Enfield. When it comes to the internet shopping process, we are swift and transparent. We respond to any request within minutes. Family Ford of Enfield stocks the areas largest selection of the best selling American made New and pre-owned cars, trucks and suv's and we sell them at a very fair and competitive price. Our internet sales department makes your buying experience seamless and our goal is to save you as much of your valuable time as possible online and while in the dealership. To our loyal Family ford customers, we appreciate your business very much now and in the future. And for our future 1st time Family Ford customers, please give us an opportunity to prove to you why so many of our customers become friends. We would love to show you our brand new state of the art sales showroom, service and parts departments, so please stop by! See for yourself why Family Ford of Enfield will exceed your expectations for you and your friends and family now and in the future.
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65 Hazard Avenue

Enfield, CT

06082

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Showing 1,697 reviews

March 03, 2024

I was offered the option to have my car picked up at my place of business It was and timely Then when the work was completed I was told the charge and I paid over the phone My car was then delivered back t More

by HERMANBIDS
Recommend Dealer
Yes
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Mar 04, 2024 -

Family Ford of Enfield responded

Thank you for taking the time to share your thoughts on working with our team. We're glad to hear we delivered such a great experience!

March 03, 2024

Everything was great. Very easy and pain free experience All of the employees were friendly and helpful the service was fast and good quality More

by mansfield718
Recommend Dealer
Yes
Employees Worked With
Ken Brown
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Ken Brown
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Mar 04, 2024 -

Family Ford of Enfield responded

Thank you for taking the time to share your feedback with us. Ken and our team work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again.

March 01, 2024

They were only one dealerships in Connecticut that would make en apt for my car other ones told me that I had to wait two months cuz they were not seeing anyone for any issues More

by Macho9614
Recommend Dealer
Yes
Employees Worked With
Greg Ayers
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Greg Ayers
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Mar 01, 2024 -

Family Ford of Enfield responded

Thank you! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you again for choosing Family Ford of Enfield, we look forward to having you as one of our valued customers for many more years to come!

March 01, 2024

Outstanding Agnes is knowledgeable helpful and understanding ...she fixed my truck ordered my a new tire got it in and called me to get it mounted ?? she is GREAT More

by TFLOUTON
Recommend Dealer
Yes
Employees Worked With
Agnes Pusztai
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Agnes Pusztai
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Mar 01, 2024 -

Family Ford of Enfield responded

It's great to hear that Agnes was able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Family Ford of Enfield!

March 01, 2024

I brought my truck there were three recalls scheduling was simple and I'm very happy with my truck and the service More

by Jackcarloliphant
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Ken Brown
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Ken Brown
Report | Print
Jul 08, 2024 -

Family Ford of Enfield responded

Thank you, Jack, for taking the time to share your thoughts on working with our team. We're glad to hear we delivered such a great experience!

February 25, 2024

Always 5 for all questions I made a mis-hit on #1 Customer service top notch More

by BlueLady '07
Recommend Dealer
Yes
Employees Worked With
Agnes Pusztai
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Agnes Pusztai
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Feb 26, 2024 -

Family Ford of Enfield responded

Thank you so much for your excellent review! We are so glad that Anges and our team had the opportunity to work with you, and we are thrilled that you found your experience with us here at Family Ford of Enfield to be a positive one. Please don't hesitate to reach out if you need anything else.

February 25, 2024

It was professional and completed in a timely manner. I will continue to get my car serviced at Family Ford. More

by mbtgrade3
Recommend Dealer
Yes
Employees Worked With
Greg Ayers
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Greg Ayers
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Feb 26, 2024 -

Family Ford of Enfield responded

Thank you for taking the time to share your thoughts on working with Greg and our team. We're glad to hear we delivered such a great experience!

February 24, 2024

Very poor after being unable to fix a preexisting issue I waited almost 4 weeks for a promised call that never came and then was told I could expect basically nothing for a issue they could have resolved ini More

by FISHINGIT
Recommend Dealer
No
Employees Worked With
Greg Ayers
3.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Greg Ayers
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Feb 28, 2024 -

Family Ford of Enfield responded

Thank you for your review. We're sorry your visit didn't go as planned, and we'd like to address these issues with our team. If it's possible to discuss your visit in more detail, please send us a message with your contact information so that we can reach out. We strive to make sure that all of our customers leave happy, and it's disappointing to learn that we missed the mark here.

February 24, 2024

5 I always get excellent service and Agnes reminded me that I had points to use! More

by Stevie B
Recommend Dealer
Yes
Employees Worked With
Agnes Pusztai
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Agnes Pusztai
Report | Print
Feb 25, 2024 -

Family Ford of Enfield responded

Thank you! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you again for choosing Family Ford of Enfield, Stevie, we look forward to having you as one of our valued customers for many more years to come!

February 18, 2024

Best dealership around They give excellent service. Timely and efficient. It's a pleasure to do business with them More

by JTRANGHESE
Recommend Dealer
Yes
Employees Worked With
Greg Ayers
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Greg Ayers
Report | Print
Feb 19, 2024 -

Family Ford of Enfield responded

Thank you! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you again for choosing Family Ford of Enfield, we look forward to having you as one of our valued customers for many more years to come!

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