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Family Ford of Enfield
Enfield, CT
1,747 Reviews
Welcome to the ALL NEW Family Ford of Enfield. When it comes to the internet shopping process, we are swift and transparent. We respond to any request within minutes. Family Ford of Enfield stocks the areas largest selection of the best selling American made New and pre-owned cars, trucks and suv's and we sell them at a very fair and competitive price. Our internet sales department makes your buying experience seamless and our goal is to save you as much of your valuable time as possible online and while in the dealership. To our loyal Family ford customers, we appreciate your business very much now and in the future. And for our future 1st time Family Ford customers, please give us an opportunity to prove to you why so many of our customers become friends. We would love to show you our brand new state of the art sales showroom, service and parts departments, so please stop by! See for yourself why Family Ford of Enfield will exceed your expectations for you and your friends and family now and in the future.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday 12:00 PM - 4:00 PM
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 1:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 1:00 PM
Sunday Closed
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Showing 1,747 reviews
May 07, 2024
Greg was courteous, helpful and efficient, my vehicle was serviced and returned on time as promised serviced and returned on time as promised More
by Scpc93
Verified CustomerEmployees Worked With
May 05, 2024
I always have a great experience at Family Ford. Everyone there is friendly and helpful. Everyone there is friendly and helpful. More
by BYRON.BAILEY
Employees Worked With
May 05, 2024
Went out if their way to get us a back ordered part. The time from start to complete was be week. The time from start to complete was be week. More
by DOFSURYK
May 04, 2024
The service people were great. The mechanic was great. The price of the services is outrageous. 3 g for labor department.We're the part for $1400.That is not totally I really don't The mechanic was great. The price of the services is outrageous. 3 g for labor department.We're the part for $1400.That is not totally I really don't think I would buy another Ford. More
by MMCBRIDE64
Employees Worked With
May 03, 2024
Not a fan of price increases after all work is done and you call to pick up your truck. I asked my wife to go into dealership and pay and pick up keys since I couldn't get there before closing. When my w you call to pick up your truck. I asked my wife to go into dealership and pay and pick up keys since I couldn't get there before closing. When my wife asked about price change she was met with a rude response. I am buying her a new car. Guess where I won't be going. More
by MPURDUE
Employees Worked With
Jay?
May 03, 2024
Not only did my service go quickly I also ran into my salesperson who took time to help me learn some things for the navigation and radio that I couldn’t figure out. salesperson who took time to help me learn some things for the navigation and radio that I couldn’t figure out. More
by hf1031
Employees Worked With
April 30, 2024
The service was very efficient. Everyone we dealt with was very courteous and helpful. We were given a ride home and had a pleasant conversation with a nice driver. Everyone we dealt with was very courteous and helpful. We were given a ride home and had a pleasant conversation with a nice driver. More
by Jrw285
April 29, 2024
Service agent was very courteous and all work done as scheduled I will continue to use your service scheduled I will continue to use your service More
by KOSTCT
Employees Worked With
April 27, 2024
I only continue my car service at ford because of my trust in Ken. Always helpful professional and is knowledgeable. The services are reasonably priced and my car performance is always great after the s trust in Ken. Always helpful professional and is knowledgeable. The services are reasonably priced and my car performance is always great after the services are done. I do wish ford offered better promotion offers and coupons for the bigger services. More
by JNET
Employees Worked With
