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Family Ford of Enfield
Enfield, CT
1,695 Reviews
Welcome to the ALL NEW Family Ford of Enfield. When it comes to the internet shopping process, we are swift and transparent. We respond to any request within minutes. Family Ford of Enfield stocks the areas largest selection of the best selling American made New and pre-owned cars, trucks and suv's and we sell them at a very fair and competitive price. Our internet sales department makes your buying experience seamless and our goal is to save you as much of your valuable time as possible online and while in the dealership. To our loyal Family ford customers, we appreciate your business very much now and in the future. And for our future 1st time Family Ford customers, please give us an opportunity to prove to you why so many of our customers become friends. We would love to show you our brand new state of the art sales showroom, service and parts departments, so please stop by! See for yourself why Family Ford of Enfield will exceed your expectations for you and your friends and family now and in the future.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday 12:00 PM - 4:00 PM
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 1:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 1:00 PM
Sunday Closed
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Showing 1,695 reviews
Verified Customer
April 25, 2024
This was my third purchase from Family Ford, as well as the 7th for my extended family. John was extremely patient, understanding, and helpful, which are rare qualities to find in vehicle sales people. I w the 7th for my extended family. John was extremely patient, understanding, and helpful, which are rare qualities to find in vehicle sales people. I will definitely purchase my next Ford from Family Ford. More
by srfioretti
April 23, 2024
GREAT! Always friendly, courteous and helpful. I have been in every 5K miles for 11 years, always great people to work with. I've delt with Ken, Greg and Ag Always friendly, courteous and helpful. I have been in every 5K miles for 11 years, always great people to work with. I've delt with Ken, Greg and Agnes, all great. Also this time was with Jay Delgado and he was great too! More
by Mike
April 22, 2024
Great friendly folks to work with efficient honest had a very good experience from start to finish very good experience from start to finish More
by stevesolazzo2019
April 21, 2024
Called with a dead battery on a new F150 with under 4,000 miles Ken was very knowledgeable. Jumped the vehicle and drove to Family Ford and Ken had it ready later the same day job well done. miles Ken was very knowledgeable. Jumped the vehicle and drove to Family Ford and Ken had it ready later the same day job well done. More
by bob.sorel
Employees Worked With
April 21, 2024
Very easy time dealing with the service department. Lots of information keeping me in touch with the vehicles repair. When it was finished, they were prompt and courteous. Truck runs beautiful. Lots of information keeping me in touch with the vehicles repair. When it was finished, they were prompt and courteous. Truck runs beautiful. More
by Stan.fijalkowski
April 21, 2024
Excellent Every visit has been a pleasurable experience from the moment I met the gentleman who sold me the truck to the lady in the service department resolving my problems Thank you all Family is the from the moment I met the gentleman who sold me the truck to the lady in the service department resolving my problems Thank you all Family is the right name for the dealership More
by CHGADDY101
Employees Worked With
April 20, 2024
Another great sales experience with John and family Ford very friendly and very knowledgeable would use again very friendly and very knowledgeable would use again More
by SCOTTDUNC
April 18, 2024
Overall perfect service AND friendly customer service , repair and I will change was really good repair and I will change was really good More
by umtkm
