
Family Ford of Enfield
Enfield, CT
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday 12:00 PM - 4:00 PM
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 1:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 1:00 PM
Sunday Closed
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I've been buying my vehicles from Family Ford for over 25 years. From sales to service my experience has been excellent. years. From sales to service my experience has been excellent. More
John took great care of us at Better Air we will only be buying our company vans from him! buying our company vans from him! More
Always get the service one would expect from Family Ford and its employees! Greg is the best and treats you as not only a customer but a friend as well! and its employees! Greg is the best and treats you as not only a customer but a friend as well! More
Need better updates as work on vehicle is progressing initiated by the dealership so I have a better heads up on expectations of outcome and costs involved . More Transparency is always a plus . initiated by the dealership so I have a better heads up on expectations of outcome and costs involved . More Transparency is always a plus . More
I bought a new Ranger. Dealt with Billy Genereux and Andrew McNeal. I am real happy with the deal and the truck. these two guys are great to deal with , not pushy yet answe Dealt with Billy Genereux and Andrew McNeal. I am real happy with the deal and the truck. these two guys are great to deal with , not pushy yet answered all my questions. More
I’ve always had great, dependable service! Greg Ayres is professional, efficient and very pleasant; always willing to help! Very pleased with Ford service! Will continue to bring my car for se Greg Ayres is professional, efficient and very pleasant; always willing to help! Very pleased with Ford service! Will continue to bring my car for service as I trust them! More
The dealer was not able to determine the reason for the check engine light and appears Ford was no help so in light of not knowing how to troubleshoot the DTC the recommendation was to perform an extremely check engine light and appears Ford was no help so in light of not knowing how to troubleshoot the DTC the recommendation was to perform an extremely costly replacement of all the injectors when the vehicle only has 70k miles. This is unheard of for diesel engines in my opinion. Then the dealer attempted to try and negotiate the repair cost with me which I thought was unprofessional. If Ford has an issue with this DTC they should step up and fix under warranty. I was charged $25 for rags and other misc items when all the did is put the vehicle on the computer to check codes. More
Everyone I spoke with was very helpful and friendly. Overall it was a good experience. Overall it was a good experience. More