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Family Ford of Enfield
Enfield, CT
1,689 Reviews
Welcome to the ALL NEW Family Ford of Enfield. When it comes to the internet shopping process, we are swift and transparent. We respond to any request within minutes. Family Ford of Enfield stocks the areas largest selection of the best selling American made New and pre-owned cars, trucks and suv's and we sell them at a very fair and competitive price. Our internet sales department makes your buying experience seamless and our goal is to save you as much of your valuable time as possible online and while in the dealership. To our loyal Family ford customers, we appreciate your business very much now and in the future. And for our future 1st time Family Ford customers, please give us an opportunity to prove to you why so many of our customers become friends. We would love to show you our brand new state of the art sales showroom, service and parts departments, so please stop by! See for yourself why Family Ford of Enfield will exceed your expectations for you and your friends and family now and in the future.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday 12:00 PM - 4:00 PM
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 1:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 1:00 PM
Sunday Closed
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Showing 1,689 reviews
June 20, 2024
It was my first time at Family Ford and was totally satisfied with the service. Thank you again. satisfied with the service. Thank you again. More
by fernsimone
Verified CustomerEmployees Worked With
June 18, 2024
The recall service on my 2024 Ford Maverick was done in a timely fashion. With no issues. Great service and staff. timely fashion. With no issues. Great service and staff. More
by Kevin364
June 18, 2024
They were very easy to work with for someone buying a used vehicle out of state. used vehicle out of state. More
by Danielle Lillard
Employees Worked With
June 18, 2024
John T was great, he went the extra mile to find me my car. Family ford has the lowest dealer charges, and the best staff.. car. Family ford has the lowest dealer charges, and the best staff.. More
by Fjr
June 18, 2024
Good experience. Felt like they went through my truck and provided me with confidence in the service Felt like they went through my truck and provided me with confidence in the service More
by jmac2826
Employees Worked With
June 15, 2024
Very professional. She explained everything in detail so I knew what was going on. It was a good experience. She explained everything in detail so I knew what was going on. It was a good experience. More
by JAKEGYPSYAMBER
Employees Worked With
June 14, 2024
Agnes was fantastic -took the time to explain the issue with my broken seatbelt and even though a temporary fix was developed she suggested we replace it for safety reasons . Nice to see that attitude of c with my broken seatbelt and even though a temporary fix was developed she suggested we replace it for safety reasons . Nice to see that attitude of caring vs. always concerned about costs More
by KELNIC75
Employees Worked With
June 13, 2024
Family Ford Service department has exceeded my expectations when they handled by Maverick recall! From adding an oil change to how they strived to inform me every step of the way. The gentleman expectations when they handled by Maverick recall! From adding an oil change to how they strived to inform me every step of the way. The gentleman that came to pick up/return my car was professional and friendly... I don't often send out reviews but in this case it is well warranted. Thank you Family Ford, This was the time I really needed the expectational service you provided! More
by Rachel O
June 12, 2024
Family Ford is truly a family dealership. People work together and help each other out I felt taken care of but sis not feel pressured. I would recommend this dealership. People work together and help each other out I felt taken care of but sis not feel pressured. I would recommend this dealership. More
by hjmartin60
