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Family Ford of Enfield

Enfield, CT

Overview
Employees
Reviews
Vehicles
4.6
1,797 Reviews
Welcome to the ALL NEW Family Ford of Enfield. When it comes to the internet shopping process, we are swift and transparent. We respond to any request within minutes. Family Ford of Enfield stocks the areas largest selection of the best selling American made New and pre-owned cars, trucks and suv's and we sell them at a very fair and competitive price. Our internet sales department makes your buying experience seamless and our goal is to save you as much of your valuable time as possible online and while in the dealership. To our loyal Family ford customers, we appreciate your business very much now and in the future. And for our future 1st time Family Ford customers, please give us an opportunity to prove to you why so many of our customers become friends. We would love to show you our brand new state of the art sales showroom, service and parts departments, so please stop by! See for yourself why Family Ford of Enfield will exceed your expectations for you and your friends and family now and in the future.
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65 Hazard Avenue

Enfield, CT

06082

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Showing 1,797 reviews

November 05, 2024

Always polite gives you all the information keeps you updated on progress gives you breaks on prices work done in a timely manner More

by dembinske
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Keli Morin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ken Brown
5.0
This rating includes all reviews, with more weight given to recent reviews.
Greg Ayers
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Nov 07, 2024 -

Family Ford of Enfield responded

Thank you for the five-star rating for our service department. We truly appreciate your business here at Family Ford of Enfield.

November 05, 2024

I feel the deals that I’ve gotten could have been better, think I could have paid less and gotten more for trade ins. Everything else has been great! More

by STURGISGODA
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Greg Ayers
5.0
This rating includes all reviews, with more weight given to recent reviews.
Agnes Pusztai
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kim Moore
4.0
This rating includes all reviews, with more weight given to recent reviews.
Rick Gordon
4.0
This rating includes all reviews, with more weight given to recent reviews.
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Nov 07, 2024 -

Family Ford of Enfield responded

Thank you for taking the time to leave us this feedback. We'll be sure to share your comments with our crew.

November 04, 2024

Great bunch of people! Makes the process very easy! The only dealership I use to service my trucks. More

by KEVIN@YANKEECASTING.COM
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Greg Ayers
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Nov 05, 2024 -

Family Ford of Enfield responded

Kevin, Thank you for your business and this review. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know.

November 04, 2024

Friendly, quick service at a good price. Knowing the work they do will be warrantied is always a plus! More

by Liger1978
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Keli Morin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ken Brown
5.0
This rating includes all reviews, with more weight given to recent reviews.
Greg Ayers
5.0
This rating includes all reviews, with more weight given to recent reviews.
Agnes Pusztai
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Nov 05, 2024 -

Family Ford of Enfield responded

Thank you for the kind words for our service department! We look forward to sharing your compliments with them, and don't hesitate to let us know if we can be of further assistance.

November 03, 2024

It's been YEARS since I've had a dealership experience like this! No pressure. No hassle. No run around. Just, get to the price, and enjoy your truck! Will ABSOLUTELY do business here again. More

by Joe Boissonneault
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Rick Gordon
5.0
This rating includes all reviews, with more weight given to recent reviews.
Andrew Mcneal
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Nov 05, 2024 -

Family Ford of Enfield responded

Joe, Thank you! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Family Ford of Enfield.

November 02, 2024

Dealing with Ken Brown is always great. .. communicates clearly and is always helpful and gets ti the root of the problem More

by CLAUDETTECOUCH
Workmanship
Service Time
Recommend Dealer
Yes
Employees Worked With
Ken Brown
5.0
This rating includes all reviews, with more weight given to recent reviews.
Greg Ayers
5.0
This rating includes all reviews, with more weight given to recent reviews.
Agnes Pusztai
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Nov 05, 2024 -

Family Ford of Enfield responded

Claudette, Thank you so much for your excellent review! We are so glad that Ken and our team had the opportunity to work with you, and we are thrilled that you found your experience with us here at Family Ford of Enfield to be a positive one. Please don't hesitate to reach out if you need anything else.

November 01, 2024

As always. Excellent service and price. I got my oil change, my brake fluid flushed, my engine coolant flushed, and my cabin filter change in an hour!! I will o More

by marjorieinsixiengmay
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Didn't remember
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Nov 01, 2024 -

Family Ford of Enfield responded

Thank you, Marjorie, for your business and this review. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know.

October 31, 2024

I always have excellent service at Family Ford of Enfield! I appreciate their service Department very much! More

by Cmillskerr
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Agnes Pusztai
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Nov 01, 2024 -

Family Ford of Enfield responded

Thank you for choosing Family Ford of Enfield. Your feedback and rating mean a lot to us. We're glad we were able to help, and we hope to see you again!

October 31, 2024

Good service. Family Ford of Enfield is trustworthy and reliable. Thank you for the help More

by Chrisbchkn
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ken Brown
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Nov 01, 2024 -

Family Ford of Enfield responded

Thank you, Chris, for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Family Ford of Enfield.

October 31, 2024

It was seamless experience salesman Andrew was great to deal with I had few issues with the back office but all minor and I give them a rating of 100% More

by jeffreycarterwright
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Andrew Mcneal
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Nov 01, 2024 -

Family Ford of Enfield responded

Thanks, Jeffrey, for your feedback on your recent visit to Family Ford of Enfield. It's great to hear that Andrew was able to assist you and that you had such a positive experience.

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