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Family Ford of Enfield
Enfield, CT
1,688 Reviews
Welcome to the ALL NEW Family Ford of Enfield. When it comes to the internet shopping process, we are swift and transparent. We respond to any request within minutes. Family Ford of Enfield stocks the areas largest selection of the best selling American made New and pre-owned cars, trucks and suv's and we sell them at a very fair and competitive price. Our internet sales department makes your buying experience seamless and our goal is to save you as much of your valuable time as possible online and while in the dealership. To our loyal Family ford customers, we appreciate your business very much now and in the future. And for our future 1st time Family Ford customers, please give us an opportunity to prove to you why so many of our customers become friends. We would love to show you our brand new state of the art sales showroom, service and parts departments, so please stop by! See for yourself why Family Ford of Enfield will exceed your expectations for you and your friends and family now and in the future.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday 12:00 PM - 4:00 PM
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 1:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 1:00 PM
Sunday Closed
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Showing 1,688 reviews
July 31, 2024
Very friendly and informative. Exceptional customer service. Very short wait time. Looking forward to working with Agnes again Exceptional customer service. Very short wait time. Looking forward to working with Agnes again More
by erinle8178
Verified Customer
July 30, 2024
They took me in the same day I called. The. Work they did only took an hour. They filled my tires and reset the worn light no charge. The. Work they did only took an hour. They filled my tires and reset the worn light no charge. More
by steve
July 20, 2024
Staff members were very courteous and helpful. Recommendations for winter checkup were ok. I didn't even need to bring my coupon for "the works". Nice waiting area. Recommendations for winter checkup were ok. I didn't even need to bring my coupon for "the works". Nice waiting area. More
by douglasn
Employees Worked With
July 06, 2024
Brought a car from them and car was ready on time and detail it very nice Was very happy with my new purchase. Thank you good dealer to deal with. detail it very nice Was very happy with my new purchase. Thank you good dealer to deal with. More
by Joel
Employees Worked With
July 06, 2024
I came in for a recall on a new car that I purchased. It was very convenient. I was there maybe 45 minutes. The waiting area was very clean comfortable. Overall the experience was very good. It was very convenient. I was there maybe 45 minutes. The waiting area was very clean comfortable. Overall the experience was very good. More
by donnaf6659
July 06, 2024
Within 29 days I had a dead truck 2x. All that was done was to replace 2 batteries. They insisted that was all that was needed dispute numerous complaints about dead maverick hybrid issue All that was done was to replace 2 batteries. They insisted that was all that was needed dispute numerous complaints about dead maverick hybrid issues out there. I doubt that my problem has been fixed and I anticipate I will be back again and have zero confidence that if I go out of town that the truck will reliably start in the future. Come on Ford Do Better!!! Loyal Ford owner since 1974!!! More
by Mary
July 04, 2024
Agnes has always showed integrity and competence. ..we are satisfied with our relationship. No No No ..we are satisfied with our relationship. No No No More
by Francine&Joe 2015
June 27, 2024
Staff was extremely polite and helpful. They did my oil change quickly and the waiting area was fully stocked and clean They did my oil change quickly and the waiting area was fully stocked and clean More
by emily.lacombe98
June 25, 2024
I feel I can always put my trust in Family Ford of Enfield. Have been a customer since 2011. Enfield. Have been a customer since 2011. More
by ENAID
Employees Worked With
Other Employees :
Greg Larouche
June 20, 2024
It was my first time at Family Ford and was totally satisfied with the service. Thank you again. satisfied with the service. Thank you again. More
by fernsimone
Employees Worked With
