Family Ford of Enfield

I am very pleased with my purchase. Jorge was very easy to work with. I got the car checked out by my mechanic after purchasing. it just needed a minor fix which Family Ford service dep Jorge was very easy to work with. I got the car checked out by my mechanic after purchasing. it just needed a minor fix which Family Ford service dept. fixed at no cost to me! I would definitely recommend Jorge, the service dept and Family Ford to anyone looking for a used or new car! More

Did what they said in a timely manner would recommend to others on a happy customer others on a happy customer More

Always a pleasure to come in for service at Family Ford. They are always professional and inspire confidence. They are always professional and inspire confidence. More

Ken and Agnes took very good care of me. . Ken hooked me up with service manager so that I could get warranty work done with ease.. he later contacted me when parts were in and a timely fashi . Ken hooked me up with service manager so that I could get warranty work done with ease.. he later contacted me when parts were in and a timely fashion and schedule an appointment... Agnes the morning of service took care of me very efficiently and friendly much appreciated... She even stopped what she was doing came and got me so I could look at my truck while the service tech was completing the required service. Accolades to your shop for helping a distressed family that was there at the same time I was six kids mom and dad with a check engine light on there van transit Agnes got them in and out repaired under 2 hours very nice... I am at your dealership because previous experiences with others have been less than enjoyable thank you for everything bathrooms very clean I appreciate that waiting area was good excellent... Look forward to continuing service with you thanks again More

Convenient, friendly, explained all work done. Great hours to fit all schedules. Knowledgeable staff. clean Great hours to fit all schedules. Knowledgeable staff. clean More

Jorge was excellent to deal with from start to finish. I think the dealership had a relaxed and friendly vibe which makes it easy to shop for a car stress free. Karina in finance was also very pleasant to I think the dealership had a relaxed and friendly vibe which makes it easy to shop for a car stress free. Karina in finance was also very pleasant to deal with and find both Jorge and Karina to be a great asset to the company... More

The pick up car at your home was very convenient and the employees were very friendly and on time.Would use this service again. employees were very friendly and on time.Would use this service again. More

Fast service for diagnosis and repair Clear communication Better hourly rate than other service I have used. communication Better hourly rate than other service I have used. More

Unfortunately I wasn’t able to purchase from Family Ford. The Kona I had signed for had major structural damage. Billy and Jorge when out of there way to help and reverse the deal, I will continue to recomme The Kona I had signed for had major structural damage. Billy and Jorge when out of there way to help and reverse the deal, I will continue to recommend people to them and hope to one day buy my next car there. More

Agnes is super helpful and very knowledgeable and most importantly very honest and trustworthy. She helped me through all the issues going on with my truck masterfully.! importantly very honest and trustworthy. She helped me through all the issues going on with my truck masterfully.! More