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Family Ford of Enfield
Enfield, CT
1,774 Reviews
Welcome to the ALL NEW Family Ford of Enfield. When it comes to the internet shopping process, we are swift and transparent. We respond to any request within minutes. Family Ford of Enfield stocks the areas largest selection of the best selling American made New and pre-owned cars, trucks and suv's and we sell them at a very fair and competitive price. Our internet sales department makes your buying experience seamless and our goal is to save you as much of your valuable time as possible online and while in the dealership. To our loyal Family ford customers, we appreciate your business very much now and in the future. And for our future 1st time Family Ford customers, please give us an opportunity to prove to you why so many of our customers become friends. We would love to show you our brand new state of the art sales showroom, service and parts departments, so please stop by! See for yourself why Family Ford of Enfield will exceed your expectations for you and your friends and family now and in the future.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday 12:00 PM - 4:00 PM
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 1:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 1:00 PM
Sunday Closed
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Showing 1,774 reviews
October 18, 2021
State of the facility.Outstanding staff! Courteous, State of the facility. Outstanding staff! Courteous, professionals, Understanding your needs, Very up front and honest. State of the facility. Outstanding staff! Courteous, professionals, Understanding your needs, Very up front and honest. More
by VCORTESE
Verified Customer
October 16, 2021
The communication , timeliness , and service was excellent. The staff at the check in desks were also very accommodating and friendly. excellent. The staff at the check in desks were also very accommodating and friendly. More
by DAMOURMK
October 10, 2021
I’ve always had good service from the customer service department and from my vehicle routine maintenance department. department and from my vehicle routine maintenance department. More
by SKIIERSEVER
October 09, 2021
Appointment on Thursday with Greg, Advisor. Friendly crew, listens to provide the best experience and service on vehicle was satisfying. Thank you crew, listens to provide the best experience and service on vehicle was satisfying. Thank you More
by Betty Boop
Employees Worked With
Other Employees :
Mike Moriarty, Greg Larouche
October 09, 2021
We were looking for a new vehicle last weekend and visited the dealership mid-day Saturday. Gary Craven met us in the lot and showed us a couple of vehicles, and we test drove one of them. Not sold on visited the dealership mid-day Saturday. Gary Craven met us in the lot and showed us a couple of vehicles, and we test drove one of them. Not sold on that particular vehicle, we decided to leave and have lunch. We ended up returning, late in the day, near closing time. We asked to test-drive a different vehicle that was on the showroom floor. Gary and other sales team members were more than happy to get the vehicle out, including another one that was blocking it in. We were told to ‘take your time’, despite it being late in the day. We ended up purchasing the vehicle the next day. Gary Craven was extremely helpful in making a smooth simple transaction, as well as communicating with us the status of the vehicle on pick-up day. Gary also spent time on delivery day going over everything with the vehicle, getting Ford Pass set up, etc. Thank you Gary! This is the first time I have been in the dealership since the remodel. What a difference! Looks great! More
by michael.moriarty
Employees Worked With
October 08, 2021
Alway received good service and if I had any questions the were answered and explained so that I could understand the answers. the were answered and explained so that I could understand the answers. More
by TARBOX53
Employees Worked With
October 08, 2021
Thank you for taking the time with out an appointment to look at the problem an fix it look at the problem an fix it More
by PERCOSKI
Employees Worked With
