Dealer Reviews
Service Reviews
Cars for Sale
Dealer Log In
All Salespeople
Sales Department
Family Ford of Enfield
Enfield, CT
1,687 Reviews
Welcome to the ALL NEW Family Ford of Enfield. When it comes to the internet shopping process, we are swift and transparent. We respond to any request within minutes. Family Ford of Enfield stocks the areas largest selection of the best selling American made New and pre-owned cars, trucks and suv's and we sell them at a very fair and competitive price. Our internet sales department makes your buying experience seamless and our goal is to save you as much of your valuable time as possible online and while in the dealership. To our loyal Family ford customers, we appreciate your business very much now and in the future. And for our future 1st time Family Ford customers, please give us an opportunity to prove to you why so many of our customers become friends. We would love to show you our brand new state of the art sales showroom, service and parts departments, so please stop by! See for yourself why Family Ford of Enfield will exceed your expectations for you and your friends and family now and in the future.
Read More
This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday 12:00 PM - 4:00 PM
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 1:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 1:00 PM
Sunday Closed
Filter Reviews by Keyword
By Type
Showing 1,687 reviews
September 29, 2024
I find Family Ford to be a great dealership to purchase a vehicle from they give you time and patience while you look around to see exactly what vehicle you want and do the best to work with you to give you vehicle from they give you time and patience while you look around to see exactly what vehicle you want and do the best to work with you to give you the best deal on the vehicle. This is my second time purchasing car from them, probably won’t be my last More
by bbenson9
Verified CustomerEmployees Worked With
Other Employees :
Larry Johnson / was my salesman for the first purchase excellent
September 29, 2024
Prompt service. Difficult getting through the phone system. Good availability for appointments & very nice facilities. Difficult getting through the phone system. Good availability for appointments & very nice facilities. More
by Tacotalker1117
September 28, 2024
Purchasing a car at the dealership was a pleasant experience. Gary’s attention to detail was great. experience. Gary’s attention to detail was great. More
by Jon.landry
September 28, 2024
They are always friendly, professional, and confidence inspiring. The service department never ceases to be a positive experience. inspiring. The service department never ceases to be a positive experience. More
by LOMBARDI.MICHAEL001
Employees Worked With
September 26, 2024
I purchased a 2007 Mustang GT from Family Ford. Great service, car in excellent condition. Highly recommend! Great service, car in excellent condition. Highly recommend! More
by nickfederico22
September 24, 2024
I like Enfield Family Ford. It's easy-to-use, the attendants in each department ,that I've dealt with are all knowledgeable & very helpful every time I have been there. That is It's easy-to-use, the attendants in each department ,that I've dealt with are all knowledgeable & very helpful every time I have been there. That is why I do go to Family Ford.. More
by LIBHEAL
Employees Worked With
September 23, 2024
Service team was professional and supportive. They promptly recieved me at drop-off, and helpfuly acquired the status of my vehicle when I called to check up on it. Overall, excellent customer ca They promptly recieved me at drop-off, and helpfuly acquired the status of my vehicle when I called to check up on it. Overall, excellent customer care, and level of professionalism was reassuring throughout. Ford family in Enfield all the way! Thank you! V/R Mr. Oliver More
by CURTIS.OLIVER1
Employees Worked With
September 21, 2024
Service center was so accommodating and helpful. Employees were nice and respectful! I couldn’t be happier with my service. My appointment was canceled online but they still took my car and fixed th Employees were nice and respectful! I couldn’t be happier with my service. My appointment was canceled online but they still took my car and fixed the issue. More
by CB24
Employees Worked With
September 21, 2024
Agnes was great in all aspects of customer service; follow up, updates with explanations, and patience. I’m in the process of getting Family Ford on with my company as a preferred vender due to my exp follow up, updates with explanations, and patience. I’m in the process of getting Family Ford on with my company as a preferred vender due to my experience with her. More
by pwoodbury
Employees Worked With
September 21, 2024
Everyone at Family is great. The service department has been very accommodating. The sales manager was fantastic, made sure I got in the car I wanted which is a dream to drive. The service department has been very accommodating. The sales manager was fantastic, made sure I got in the car I wanted which is a dream to drive. I only had one issue with 3 salesman and management addressed it. I would highly recommend Family Ford. More
by paultmann
