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Family Ford of Enfield

Enfield, CT

4.6
1,776 Reviews
Welcome to the ALL NEW Family Ford of Enfield. When it comes to the internet shopping process, we are swift and transparent. We respond to any request within minutes. Family Ford of Enfield stocks the areas largest selection of the best selling American made New and pre-owned cars, trucks and suv's and we sell them at a very fair and competitive price. Our internet sales department makes your buying experience seamless and our goal is to save you as much of your valuable time as possible online and while in the dealership. To our loyal Family ford customers, we appreciate your business very much now and in the future. And for our future 1st time Family Ford customers, please give us an opportunity to prove to you why so many of our customers become friends. We would love to show you our brand new state of the art sales showroom, service and parts departments, so please stop by! See for yourself why Family Ford of Enfield will exceed your expectations for you and your friends and family now and in the future.
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65 Hazard Avenue

Enfield, CT

06082

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Showing 1,776 reviews

December 14, 2024

Good service provide by skilled techs. Also device techs customer focused. Agnes’s is the best More

by PKADISH645
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Keli Morin
4.0
This rating includes all reviews, with more weight given to recent reviews.
Ken Brown
4.0
This rating includes all reviews, with more weight given to recent reviews.
Greg Ayers
4.0
This rating includes all reviews, with more weight given to recent reviews.
Agnes Pusztai
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 16, 2024 -

Family Ford of Enfield responded

Thank you so much for your excellent review! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with us here at Family Ford of Enfield to be a positive one. Please don't hesitate to reach out if you need anything else.

December 14, 2024

The whole purchase was so easy. No hidden fee, and no problem with getting service reimbursed for the limited warranty. Jorge was very responsive and not overbearing. More

by kannie82
Recommend Dealer
Yes
Employees Worked With
Jorge Suarez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 16, 2024 -

Family Ford of Enfield responded

It's fantastic to hear that we provided you with great customer service while assisting you! We truly appreciate the opportunity to do business with you. Thanks for choosing Family Ford of Enfield!

December 14, 2024

Very nice guy to deal with and help me with anything I asked. Would highly recommend. More

by jimreel
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Gary Craven
5.0
This rating includes all reviews, with more weight given to recent reviews.
Greg Ayers
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 16, 2024 -

Family Ford of Enfield responded

Thanks for your feedback on your recent visit to Family Ford of Enfield. It's great to hear that we were able to assist you and that you had such a positive experience.

December 10, 2024

Agnus was very rude to me upon check in and checkout. She kept trying to get involved with the rental car process and it was not necessary More

by lynnb1515
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Agnes Pusztai
1.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 10, 2024 -

Family Ford of Enfield responded

Thank you for taking the time to share your thoughts on working with our team. If you would like to further discuss your visit, Lynn, feel free to contact us at your convenience.

December 09, 2024

The salesman and all the staff were extremely helpful as well as made the process smooth. More

by LUKASKLEPACKI
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Drew
Dec 09, 2024 -

Family Ford of Enfield responded

Here at Family Ford of Enfield, customer satisfaction is our #1 priority. We always do our best to make sure our customers leave happy! We are glad to hear you enjoyed your experience, Lukas, and it was a pleasure having you at the dealership. We appreciate your review!

December 08, 2024

Professional, courteous, and went out of their way to make sure that I wasn’t without my vehicle longer than was required. More

by Gig4923
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ken Brown
5.0
This rating includes all reviews, with more weight given to recent reviews.
Greg Ayers
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kim Moore
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 08, 2024 -

Family Ford of Enfield responded

We are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit.

December 07, 2024

Wonderful people, excellent service, good to work with, they know their "stuff" So glad we found them!! More

by dee.paradis
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Keli Morin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ken Brown
5.0
This rating includes all reviews, with more weight given to recent reviews.
Greg Ayers
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 08, 2024 -

Family Ford of Enfield responded

Thank you for your business and this review. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know.

December 06, 2024

They were very professional and knowledgeable. I did not feel pressured into purchasing the vehicle. More

by psagon
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Andrew Mcneal
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 08, 2024 -

Family Ford of Enfield responded

Thank you! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you again for choosing Family Ford of Enfield. We look forward to having you as one of our valued customers for many more years to come!

December 06, 2024

Great dealership to work with and to buy a car through. Andrew is great and would buy another vehicle from this dealership. More

by adam.robbins12
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Rick Gordon
5.0
This rating includes all reviews, with more weight given to recent reviews.
Andrew Mcneal
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 08, 2024 -

Family Ford of Enfield responded

It's great to hear that we were able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thank you, Adam, for choosing Family Ford of Enfield!

December 06, 2024

Always great service at Enfield Family Ford. Thy know what the car needs and have a running history of what has already been done and what is needed next. More

by savagedf
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jay
Dec 06, 2024 -

Family Ford of Enfield responded

We are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit.

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