F.C. Kerbeck Buick GMC
Palmyra, NJ
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148 Reviews of F.C. Kerbeck Buick GMC
THIS IS THE FINEST DEALERSHIP THAT I HAVE EVER PURCHASED A NEW CAR FROM. THIS IS MY THIRD VEHICLE PURCHASED, A 2012 BENTLY GT. THEY ARE FRIENDLY, KNOWLEDGABLE AND FAIR GROUP OF PEOPLE. THE SERVICE DEPART A NEW CAR FROM. THIS IS MY THIRD VEHICLE PURCHASED, A 2012 BENTLY GT. THEY ARE FRIENDLY, KNOWLEDGABLE AND FAIR GROUP OF PEOPLE. THE SERVICE DEPARTMENT IS SECOND TO NONE AND I WOULD STRONGLY RECOMMEND THIS DEALERSHIP TO ANYONE WHO WANTS TO BE TREATED LIKE A KING! More
I called the dealership after seeing TV commercials stating $17,990 for 2010 Cadillacs. I found out from a salesman, the offer only applied to one DTS on the lot. I posted this experience on my blog, a stating $17,990 for 2010 Cadillacs. I found out from a salesman, the offer only applied to one DTS on the lot. I posted this experience on my blog, about the misleading TV commercial. 3 days later, a blog post shows up (that came from ISP host server fckerbeck.net) on my blog, as a fake customer, reviewing FC Kerbeck as a wonderful dealership, claiming to have bought several cars from them. I called the dealership again, to see if the info was still the same. An angry (and nasty John Agresta) got on the line and yelled at me for 10 minutes until I had to hang up the phone. His rage was frightening. More
I was very pleased with the non-pushy service they offered. Everybody worked well with the "wheelin and dealin" and I personally will recommend FC Kerbeck to my friends and family. offered. Everybody worked well with the "wheelin and dealin" and I personally will recommend FC Kerbeck to my friends and family. More
I had one of the best car buying experiences I have ever had at FC Kerbeck. I first called FC about an online ad they had posted. The sales rep answered and he was very well informed and knowledgeable on th had at FC Kerbeck. I first called FC about an online ad they had posted. The sales rep answered and he was very well informed and knowledgeable on the vehicle as well as the financing options available. I made it in later that day where he guided me through a no nonsense, hassle and pressure free sales process, where we came to an agreed price quickly. This process took only a matter of minutes. Next he presented the price to financing and got me approved at a rate and deal greater than originally expected. Let me ask you this: how many times have you spent a hour + where the rep goes back and forth saying how rare the car is and what a deal your getting and almost making you feel bad about asking for a discount. This was not the case. FC Kerbeck enables their sales staff with the ability to make informed decisions saving you time. I can not recall the name of the contracts individual and I feel badly for this as that too was a very relaxing and positive experience. I was not bombarded with a million various options to get a few more dollars from you like most dealerships; it never worked for me anyway. Bottom line - the experience I had when I first picked up the phone to inquire about a vehicle, to driving off the lot was second to none. I highly recommend this dealership for your new Luxury Car purchase. More
I was recommended to them by a friend in our neighborhood several years ago and have since purchased 3 of my last family vehicles from them. I was very comfortable and pleased with the non-pushy service here several years ago and have since purchased 3 of my last family vehicles from them. I was very comfortable and pleased with the non-pushy service here at FC Kerbeck & Sons and will continue to come back whenever I need to upgrade. More
I just bought my dream car fresh out of college, a 2011 SaabTurbo4 Premium and I couldn't be happier! When I first got to FC Kerbeck I was a little unsure of what I wanted/needed but my salesmen helped me SaabTurbo4 Premium and I couldn't be happier! When I first got to FC Kerbeck I was a little unsure of what I wanted/needed but my salesmen helped me narrow down the best options. I honestly drove away knowing I made a great purchase and who knows, maybe I can afford one of those Maseratis SOME day! More
I'm speechless at the deal I got here on my brand new vehicle. I was quoted less than other specialty dealerships. I don't know how they have such great prices. In this economy every bit helps and this i vehicle. I was quoted less than other specialty dealerships. I don't know how they have such great prices. In this economy every bit helps and this is a great place to find savings! THANK YOU SO MUCH FC Kerbeck and sons! More
Our salesman took his time with us. Made sure that our needs were met at all times. He was patient and kind. Also very knowledgeable because he was able to answer of all the questions we had while we were needs were met at all times. He was patient and kind. Also very knowledgeable because he was able to answer of all the questions we had while we were there. More
Horrible ( customer service manager john z. ) he is a liar and and very arrogant as if he has no one to anwser to..... Frank Kerbeck should look into the way his service deparment is being ran........ t liar and and very arrogant as if he has no one to anwser to..... Frank Kerbeck should look into the way his service deparment is being ran........ they don't return calls , talk to customers very disrespectful and blame any problem with the auto on the buyer....... don't honor service agreements unless you go over his head ....... he needs to be fired.... More
Purchased the car and then they had me sign one last piece of paper. That was the accident it had. Had a cracked tail light. Brian said he would order the part and call when it came in. No call. Ca piece of paper. That was the accident it had. Had a cracked tail light. Brian said he would order the part and call when it came in. No call. Called him 1 week later and he said he would take it off another car. He will call when it comes in. No call. Tires in front have 8/32 tread, tires in back have 3/32 tread, 22,000 miles on the car. Once they have you in the showroom, they run around like they have somewhere else to go. They create alot of confusion for you and if you are not savy enough to see the scam you are taken in. I checked the BBB and found a A+ rating and then found out the dealer pays an annual fee to be listed. I won't file a complaint with BBB because they will say I didn't accept FCKerbeck's offer for repair. I won't let them touch this car. I need to get it in good working order with a clear conscience. Each passing day brings another problem with my $34,000, 22,000 mile car. I wish I had the money to take out a full page ad and tell moral people, like myself, to stay away. More