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Executive Volkswagen - Service Center

North Haven, CT

4.9
386 Reviews

386 Reviews of Executive Volkswagen - Service Center

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April 13, 2024

Executive Volkswagen provides excellent and efficient service. The staff is both courteous and attentive. Top notch! More

by joseph.obrien
Recommend Dealer
Yes
Employees Worked With
Skip Scanlon
5.0
This rating includes all reviews, with more weight given to recent reviews.
Anthony Woods
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 14, 2024 -

Executive Volkswagen responded

Thank you, Joseph, for the kind words for our service department! We look forward to sharing your compliments with them. Don't hesitate to let us know if we can further assist you.

April 12, 2024

I came to Executive VW because of a bad transmission. They had me in quickly and gave me a loaner for the days my car would be worked on. Friendly employees and quick turnaround. Returning here for any a More

by ugolik.anastasia
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tyler Jakubisyn
5.0
This rating includes all reviews, with more weight given to recent reviews.
Skip Scanlon
5.0
This rating includes all reviews, with more weight given to recent reviews.
Anthony Woods
5.0
This rating includes all reviews, with more weight given to recent reviews.
Marlena Anzalone
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 12, 2024 -

Executive Volkswagen responded

Thank you for your very kind review. We strive to make sure that all of our customers leave happy, Anastasia, and it's great to hear about your excellent experience here at Executive Volkswagen.

April 10, 2024

Excellent service! Friendly! Great coffee and nice area to work while you wait. Provided only services needed and advised on upcoming needs so I could plan ahead for ne More

by ZARRILLO0
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Anthony Woods
5.0
This rating includes all reviews, with more weight given to recent reviews.
Marlena Anzalone
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 10, 2024 -

Executive Volkswagen responded

Thank you for your business and this review. We're happy to hear Anthony and our team were able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know.

April 10, 2024

As always great service, timely, attentive and with clear explanation. Thanks once again to all involved, mechanic, advisor and service director as well . More

by JEFFMGRIFFIN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tyler Jakubisyn
5.0
This rating includes all reviews, with more weight given to recent reviews.
Marlena Anzalone
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 10, 2024 -

Executive Volkswagen responded

Thank you, Jeff! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Executive Volkswagen.

April 07, 2024

I’ve been going to executive for service for my VW since purchase. I’ve always been treated with professionalism and respect. Skip , stays on top of things and makes sure customers needs are met and satisfi More

by BKTEXEIRA
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Skip Scanlon
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 07, 2024 -

Executive Volkswagen responded

Thank you! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that Skip met your expectations. Thank you again for choosing Executive Volkswagen, we look forward to having you as one of our valued customers for many more years to come!

April 07, 2024

I had a pleasant experience dropping my car off for its 20,000 mile service. No complaints. More

by patrickfsullivan1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Anthony Woods
5.0
This rating includes all reviews, with more weight given to recent reviews.
Marlena Anzalone
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 07, 2024 -

Executive Volkswagen responded

Patrick, We are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit.

April 07, 2024

Marlena is always extremely pleasant when I visit Execute VE. I have never had a bad experience! More

by lindact53
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Skip Scanlon
5.0
This rating includes all reviews, with more weight given to recent reviews.
Marlena Anzalone
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 07, 2024 -

Executive Volkswagen responded

Linda, Thank you for the kind words for Marlena and our service department! We look forward to sharing your compliments with them and don't hesitate to let us know if we can further assist.

April 07, 2024

Skip is always so friendly & polite to me. . I was thrilled to learn that my window issue was still under warranty . More

by DEBBISEP
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Skip Scanlon
5.0
This rating includes all reviews, with more weight given to recent reviews.
Anthony Woods
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 07, 2024 -

Executive Volkswagen responded

We are very happy to have provided you with such a positive experience! Skip and our team sincerely value your business and look forward to your next visit.

April 07, 2024

Skip is always so helpful and goes beyond to make sure everything is done with my car. More

by jlaudano1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tyler Jakubisyn
5.0
This rating includes all reviews, with more weight given to recent reviews.
Skip Scanlon
5.0
This rating includes all reviews, with more weight given to recent reviews.
Marlena Anzalone
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 07, 2024 -

Executive Volkswagen responded

Thanks for sharing about your experience with Executive Volkswagen. Skip and our team appreciate your business and hope to see you again soon!

April 04, 2024

Skip is great! Always ready to help and find the best options regarding repairs and cost. Waiting area is comfortable and well-stocked with beverages. More

by VIVRENIC
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Skip Scanlon
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 04, 2024 -

Executive Volkswagen responded

Thank you so much for your kind words, and for taking the time to leave us this wonderful feedback!

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