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Executive Volkswagen - Service Center

North Haven, CT

4.9
386 Reviews

386 Reviews of Executive Volkswagen - Service Center

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March 20, 2024

Marlena was so great to work with, very communicative, friendly, and knowledgable- would 100% return to work with her again! More

by ERINDAVIDOWICZ
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Marlena Anzalone
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 21, 2024 -

Executive Volkswagen responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again.

March 19, 2024

Always treat you fair. Great facility. I have my last 4 VW Jetta serviced here. 600k miles More

by AL-HANSEN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tyler Jakubisyn
5.0
This rating includes all reviews, with more weight given to recent reviews.
Skip Scanlon
5.0
This rating includes all reviews, with more weight given to recent reviews.
Marlena Anzalone
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 20, 2024 -

Executive Volkswagen responded

Al-Hansen, Thank you for taking the time to share your thoughts on working with our service team. We're glad to hear we delivered such a great experience!

March 14, 2024

Everything went smoothly. All issues were addressed and resolved. Marlena was very helpful and communicated well. More

by wendy.decter
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Marlena Anzalone
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 15, 2024 -

Executive Volkswagen responded

We are very happy to hear that Marlena and the team provided you with such a positive experience! We sincerely value your business and look forward to your next visit.

March 13, 2024

Representative was helpful and efficient. Dropped my car off for service and was kept up to date on the progress via phone calls. Had my car back in a few hours, running great. More

by BENBONESSI
Recommend Dealer
Yes
Employees Worked With
Marlena Anzalone
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 13, 2024 -

Executive Volkswagen responded

Ben, Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Executive Volkswagen.

March 12, 2024

Superior product knowledge is the most important skill to possess, and it is always shown is a polite and skillful way. More

by 3rdvwrg
Recommend Dealer
Yes
Employees Worked With
Skip Scanlon
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 12, 2024 -

Executive Volkswagen responded

Thank you so much for your excellent review! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with us here at Executive Volkswagen to be a positive one. Please don't hesitate to reach out if you need anything else.

March 10, 2024

Great service. People are friendly and helpful. Not pushy. I trust their advice. Also, very convenient location for me. More

by THEINARAY
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Skip Scanlon
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 11, 2024 -

Executive Volkswagen responded

Thank you for taking the time to share your thoughts on working with our team. We're glad to hear we delivered such a great experience!

March 09, 2024

Excellent Service, professional Customer Service coupled with knowledgeable Service Staff - that says it all ! Hugh More

by HFREGAN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Eleanor DuPaul
5.0
This rating includes all reviews, with more weight given to recent reviews.
David Knapp
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Kevin Maldonado
Mar 11, 2024 -

Executive Volkswagen responded

Thank you for the kind words for our service department! We look forward to sharing your compliments with them, Hugh, and don't hesitate to let us know if we can be of further assistance.

March 06, 2024

Skip was a great help and very professional. The service was great and the staff was knowledgeable. More

by MUSHEW
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Skip Scanlon
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 06, 2024 -

Executive Volkswagen responded

Thank you! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Executive Volkswagen.

March 06, 2024

Executive Volkswagen’s service department is great! They’re efficient and they get the job done right. More

by amd27999
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Skip Scanlon
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 06, 2024 -

Executive Volkswagen responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again.

March 06, 2024

Easy scheduling process. Convenient drive iin car drop. Friendly and help service reps. Super clean facility. Fast, professional service! More

by CTCRAIGS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Marlena Anzalone
Mar 07, 2024 -

Executive Volkswagen responded

Thank you! Marlena and our team appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Executive Volkswagen.

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