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Executive Volkswagen

North Haven, CT

4.9
625 Reviews
As part of the Executive Auto Group, Executive Volkswagen gives customers the Best Price First. With non-commissioned sales people, no haggling, an industry-leading exchange policy, and a satisfaction guarantee allow Executive Volkswagen to provide you with the absolute best car-buying experience you’ve ever had. Everything is included in the listed price, so there aren’t any surprises down the road. We’re here to help you find the perfect car that fits your unique needs and lifestyle. That’s the Executive Way, and it’s why we’re consistently rated one of the best dealerships in Connecticut.
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444 State Street (Route 5)

North Haven, CT

06473

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Showing 625 reviews

October 02, 2023

Always a smooth experience. Easy to make an appointment, quick turn around time, and friendly service. More

by OBRIEN.JENN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Skip Scanlon
5.0
This rating includes all reviews, with more weight given to recent reviews.
Anthony Woods
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 03, 2023 -

Executive Volkswagen responded

Thank you for the kind words for our service department, Jenn! We look forward to sharing your compliments with them, and don't hesitate to let us know if we can be of further assistance.

October 02, 2023

No issues with this service. It was the 10,000-mile service covered under the warranty. More

by LK
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Skip Scanlon
5.0
This rating includes all reviews, with more weight given to recent reviews.
Anthony Woods
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 02, 2023 -

Executive Volkswagen responded

Thank you so much for your kind words, and for taking the time to leave us this wonderful feedback!

October 01, 2023

The staff were very polite and professional. My car was taken car of in a timely manner. More

by lisasant85
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tyler Jakubisyn
5.0
This rating includes all reviews, with more weight given to recent reviews.
Skip Scanlon
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 02, 2023 -

Executive Volkswagen responded

Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Executive Volkswagen.

October 01, 2023

Everything at vw service was good No issues with any of the service department . Thank you More

by CHRISTOPHER61
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tyler Jakubisyn
5.0
This rating includes all reviews, with more weight given to recent reviews.
Skip Scanlon
5.0
This rating includes all reviews, with more weight given to recent reviews.
Anthony Woods
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 01, 2023 -

Executive Volkswagen responded

Thank you, Christopher! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Executive Volkswagen.

October 01, 2023

Eleanor worked with us through the whole process, and she was always on our side. More

by bczepiel
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Eleanor DuPaul
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 02, 2023 -

Executive Volkswagen responded

Thanks for sharing your thoughts about your experience with Executive Volkswagen. We appreciate your business and hope to see you again soon!

September 30, 2023

Great and quick service as always. Addressed all issues as best as possible. Great experience overall More

by gil
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Skip Scanlon
5.0
This rating includes all reviews, with more weight given to recent reviews.
Anthony Woods
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 01, 2023 -

Executive Volkswagen responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again.

September 27, 2023

It took a week to get my car repaired after having it transported to the dealership after a road hazard incident. It took five of those days just to get a replacement tire. I then spoke about another iss More

by CHARTIER6
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Skip Scanlon
3.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 01, 2023 -

Executive Volkswagen responded

Providing a positive experience is our top priority, so we're disappointed to hear that your visit didn't measure up. Thank you for bringing it to our attention, and if you'd be willing to give us some more details, please send us a message with your contact information so that we can reach out. We're sorry your visit didn't go as planned and would love the opportunity to touch base with you and address your concerns once we've been able to get the whole story.

September 25, 2023

I have had consistent quality service at this dealership. The people are knowledgeable, responsive and friendly. The new service area and showroom is a pleasant addition. More

by L.LIPSHER
Recommend Dealer
Yes
Employees Worked With
Skip Scanlon
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 25, 2023 -

Executive Volkswagen responded

It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that Skip met your expectations. Thank you for choosing Executive Volkswagen, we look forward to having you as a valued customer for many years to come!

September 19, 2023

Always a pleasure dealing with the Team over at Executive. Eleanor was great to work with! The entire process was quick and smooth, always recommend this place. More

by Arielle
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Tyler Jakubisyn
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mary Ann Gallagher
5.0
This rating includes all reviews, with more weight given to recent reviews.
Eleanor DuPaul
5.0
This rating includes all reviews, with more weight given to recent reviews.
Paul Leninger
5.0
This rating includes all reviews, with more weight given to recent reviews.
Scott Brouard
5.0
This rating includes all reviews, with more weight given to recent reviews.
Chris Bonilla
5.0
This rating includes all reviews, with more weight given to recent reviews.
Skip Scanlon
5.0
This rating includes all reviews, with more weight given to recent reviews.
Anthony Woods
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Holly Sheehan
Sep 19, 2023 -

Executive Volkswagen responded

Thank you, Arielle! Eleanor and our team appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Executive Volkswagen.

September 19, 2023

We walked in with the attention to test drive the Atlas Cross Sport but ended up trading in our previous car for it. Eleanor was amazing to work with! Her and my husband joked because of their birth months More

by samantha.soto.23
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Mary Ann Gallagher
5.0
This rating includes all reviews, with more weight given to recent reviews.
Eleanor DuPaul
5.0
This rating includes all reviews, with more weight given to recent reviews.
Chris Bonilla
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 19, 2023 -

Executive Volkswagen responded

Samantha, It's great to hear that Chris was able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Executive Volkswagen!

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