Dealer Reviews
Service Reviews
Cars for Sale
Write a Review
Dealer Log In
Back
View Service Center
Write a Review

Executive Volkswagen

North Haven, CT

Overview
Employees
Reviews
Vehicles
4.9
625 Reviews
As part of the Executive Auto Group, Executive Volkswagen gives customers the Best Price First. With non-commissioned sales people, no haggling, an industry-leading exchange policy, and a satisfaction guarantee allow Executive Volkswagen to provide you with the absolute best car-buying experience you’ve ever had. Everything is included in the listed price, so there aren’t any surprises down the road. We’re here to help you find the perfect car that fits your unique needs and lifestyle. That’s the Executive Way, and it’s why we’re consistently rated one of the best dealerships in Connecticut.
Contact Dealership
View Awards

444 State Street (Route 5)

North Haven, CT

06473

Directions

By Type

Showing 625 reviews

November 05, 2023

great service everyone is professional duties. oil change and air bag recall 2 hour wait time More

by KANE.PANYA
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
melanie
Report | Print
Nov 05, 2023 -

Executive Volkswagen responded

Kane, It's great to hear that we were able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Executive Volkswagen!

November 04, 2023

Outstanding service as always. Very welcoming, great communication and updates were spot on so there was little inconvenience to my family and I More

by ENGINE6BFD
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Skip Scanlon
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Nov 05, 2023 -

Executive Volkswagen responded

Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Executive Volkswagen.

October 31, 2023

Do not get you car serviced here. They damaged my vehicle and refused to take accountability. Service manager is terrible. Go anywhere but here More

by Shaneil123
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Tyler Jakubisyn
1.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Oct 31, 2023 -

Shaneil123 responded

The water leaked into my car due to the negligence of the dealership. The car was in your possession you were aware of the leak and took no steps to prevent the damage. The car was dropped off to have the ignition switch changed AND to have the sunroof looked at. The water sitting in my car for almost month is 100% due to the negligence and blatant disregard of the staff at Volkswagen.

October 31, 2023

Very good communication, easy scheduling, personable & friendly staff, timely turnaround, competitive pricing, and goes the extra mile for warranty coverage. More

by audrey.novak
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tyler Jakubisyn
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Marlena
Report | Print
Nov 01, 2023 -

Executive Volkswagen responded

Thank you, Audrey, for taking the time to share your thoughts on working with our team. We're glad to hear we delivered such a great experience!

October 31, 2023

I have for decades relied on VW cars to see me through and remain loyal to this brand. Superior service has a lot to do with that commitment. More

by Jim
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tyler Jakubisyn
5.0
This rating includes all reviews, with more weight given to recent reviews.
Skip Scanlon
5.0
This rating includes all reviews, with more weight given to recent reviews.
Anthony Woods
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Nov 01, 2023 -

Executive Volkswagen responded

Thanks for sharing about your experience with Executive Volkswagen. We appreciate your business, Jim, and hope to see you again soon!

October 31, 2023

Great customer service, fast scheduling, and waiting area is very clean and comfortable. Updates were provided frequently. More

by falcoangela
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Marlena Anzalone
Report | Print
Nov 01, 2023 -

Executive Volkswagen responded

Thank you so much for your kind words, Angela, and for taking the time to leave us this wonderful feedback!

October 29, 2023

Service department is great. Very communicative and their team worked efficiently. Got a free Lyft ride home which was helpful. More

by Mt317
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Skip Scanlon
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Marlena Anzalone
Report | Print
Oct 30, 2023 -

Executive Volkswagen responded

Thank you for the kind words for our service department! We look forward to sharing your compliments with them, and don't hesitate to let us know if we can be of further assistance.

October 28, 2023

My experience was excellent with Eleanor. She was very professional and worked hard to make me happy about my choice and payment. More

by ROCKY8045
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Eleanor DuPaul
5.0
This rating includes all reviews, with more weight given to recent reviews.
Paul Leninger
5.0
This rating includes all reviews, with more weight given to recent reviews.
David Knapp
5.0
This rating includes all reviews, with more weight given to recent reviews.
Chris Bonilla
5.0
This rating includes all reviews, with more weight given to recent reviews.
Skip Scanlon
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Kevin Maldonado
Report | Print
Oct 29, 2023 -

Executive Volkswagen responded

Thank you for choosing Executive Volkswagen. Your feedback and rating mean a lot to us. We're glad Eleanor was able to help, and we hope to see you again!

October 28, 2023

The service was quick and painless from beginning to end. Skip walked me through what was going to take place and accommodated the claims adjuster during the appointment. More

by KARLY.TROTA
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Skip Scanlon
5.0
This rating includes all reviews, with more weight given to recent reviews.
Anthony Woods
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Oct 29, 2023 -

Executive Volkswagen responded

Thank you, Karly, for sharing about your experience with Executive Volkswagen. We appreciate your business and hope to see you again soon!

October 27, 2023

I have always received excellent service at Executive VW. I have been using them for 14 years and would not take my car anywhere else for service. Great service at a great price. More

by STEVCARROLL74
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tyler Jakubisyn
5.0
This rating includes all reviews, with more weight given to recent reviews.
Skip Scanlon
5.0
This rating includes all reviews, with more weight given to recent reviews.
Anthony Woods
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Oct 29, 2023 -

Executive Volkswagen responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again.

1
...
26
27
28
...
63