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Executive Honda - Service Center

Wallingford, CT

4.8
875 Reviews

875 Reviews of Executive Honda - Service Center

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July 25, 2023

I have always received great service from Executive Honda. Sean McMahon has been my service manager for over 10 years and has always responded to our needs. Highly recommend Executive Honda for all ser More

by Mike
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sean McMahon
5.0
This rating includes all reviews, with more weight given to recent reviews.
July 25, 2023

Quite timely and proficient. Did my routine maintenance without a hitch...while always corresponding during and when work was complete. More

by Sortito888
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sean McMahon
5.0
This rating includes all reviews, with more weight given to recent reviews.
July 25, 2023

Dealership is wonderful and Christopher my tech advisor is on top of my problems and is knowledgeable about everything More

by ROSALIE0275
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chris Guerin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Costas .
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Andreas my favorite mechanic
July 25, 2023

Fast, efficient and well done service. Quote was right on exact. Service people were so friendly More

by LINKSR697
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jay Marin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Lizbeth Lopez
July 17, 2023

I was able to get an appt right away for my AC problem. It was fixed AND covered under a new(?) earranty More

by EAGANDOROTHY
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Gina Roberts
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 18, 2023 -

Executive Honda responded

Hi, Eagan. Thank you for the great review! We're glad we could assist with your AC problem and get it fixed under warranty. If you have any more issues in the future, don't hesitate to reach out to Executive Honda. Have a fantastic day!

July 16, 2023

Always good over the last 30 years I had my service done I never been disappointed More

by GUENTHER.OHLER
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jason Hocking
5.0
This rating includes all reviews, with more weight given to recent reviews.
Joe Chapman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Chris Guerin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sean McMahon
5.0
This rating includes all reviews, with more weight given to recent reviews.
Costas .
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 17, 2023 -

Executive Honda responded

We are honored to receive your support! Thank you! - Executive Honda Team

July 15, 2023

Excellent service every time. The entire service staff is extremely knowledgeable and friendly. They always explain exactly what needs to be done and why. More

by DESAIMM
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Genna Panaroni
5.0
This rating includes all reviews, with more weight given to recent reviews.
Gina Roberts
5.0
This rating includes all reviews, with more weight given to recent reviews.
Chris Guerin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jay Marin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sean McMahon
5.0
This rating includes all reviews, with more weight given to recent reviews.
Costas .
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 17, 2023 -

Executive Honda responded

Caring customer service is our number one aim at Executive Honda! Thanks for stopping by to share your five stars with us. We hope to see you next time!

July 01, 2023

I said I had a shake when driving at about 20 mph. I was told it would be a $165 charge to diagnose. I said that was high just for a diagnosis. Nothing about applying that diagnosis fee to the repa More

by SHERIJOMUL
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Not sure who took care of me.
Jul 12, 2023 -

Executive Honda responded

Sherijomul, I apologize for the inconvenience you experienced at our dealership. We strive to provide transparent and fair pricing, so it's disappointing to hear that we left the wrong impression. I would like to discuss this matter further with you and see if there is anything more we can do to assist you. Please reach out to me directly at your earliest convenience. Thank you, Joe Chapman - Service Manager - 203-678-6521

June 30, 2023

The go-to service department for my CR-V. Always treated me very well, as well was my car. More

by PSEMOLIC
Service Price Transparency
Recommend Dealer
Yes
Employees Worked With
Sean McMahon
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Esther Leon-Cazorla
Jul 03, 2023 -

Executive Honda responded

Thank you for trusting the team at Executive Honda to take care of your Honda CR-V! See you next time, and happy 4th of July.

June 30, 2023

Love my Honda. Everyone there is very friendly and helpful. Will be back soon for oil change More

by MAUREEND29
Service Price Transparency
Recommend Dealer
Yes
Employees Worked With
Genna Panaroni
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 03, 2023 -

Executive Honda responded

Thank you for the great review of Executive Honda! We're glad that the team earned your trust and business. Happy 4th!

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