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Executive Honda - Service Center

Wallingford, CT

4.8
953 Reviews
Call Service Center (203) 872-9790

953 Reviews of Executive Honda - Service Center

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September 10, 2023

Brought my truck to the dealership 3 times and though the check engine light has not come back on, there’s now a rattle noise that was never there before. And the dealership has no idea where it’s coming fro More

by Nel
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Gina Roberts
2.0
This rating includes all reviews, with more weight given to recent reviews.
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Sep 14, 2023 -

Executive Honda responded

We're sorry to hear about your experience and would love to get to the bottom of it with you and see if there is something we can come up with to turn it around for you. If you'd prefer to speak on the phone or via another forum, please feel free to contact us directly or let us know the best way to contact you and we will reach out.

September 10, 2023

The dealership was able to accommodate me at the time I requested for service on my car. More

by CRAIGMATTHEWS
Service Price Transparency
Workmanship
Service Time
Recommend Dealer
Yes
Employees Worked With
Gina Roberts
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Sep 11, 2023 -

Executive Honda responded

Thanks, Craig, for sharing about your experience with Executive Honda. We appreciate your business and hope to see you again soon!

September 10, 2023

Awesome service took care of a major issue with little pain. Fantastic job. Everyone there was fantastic. More

by Cpmarino
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jay Marin
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Sep 11, 2023 -

Executive Honda responded

Thanks for sharing your thoughts about your experience with Executive Honda. We appreciate your business and hope to see you again soon!

September 10, 2023

My service advisor Gina is the best very professional, courteous, friendly, I was going asset to Honda More

by julesortiz
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Gina Roberts
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Sep 11, 2023 -

Executive Honda responded

Thanks, Jules, for sharing about your experience with Gina here at Executive Honda. We appreciate your business and hope to see you again soon!

September 10, 2023

The dealership is always friendly and is willing to make sure the customer is always informed about what is happening with their car. When I have made appointments they are always quick and efficient. I wou More

by emckiernan
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Gina Roberts
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jay Marin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sean McMahon
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Sep 11, 2023 -

Executive Honda responded

Thank you for taking the time to share your thoughts on working with our team. We're glad to hear we delivered such a great experience!

September 10, 2023

Great! Anytime you have a problem they try to fit you in and very accommodating. More

by NANCY.JANECZEK
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jason Hocking
5.0
This rating includes all reviews, with more weight given to recent reviews.
Joe Chapman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Genna Panaroni
5.0
This rating includes all reviews, with more weight given to recent reviews.
Chris Guerin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jay Marin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sean McMahon
5.0
This rating includes all reviews, with more weight given to recent reviews.
Costas .
5.0
This rating includes all reviews, with more weight given to recent reviews.
Bill Chambrello
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Alan Stein
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Sep 11, 2023 -

Executive Honda responded

Thank you, Nancy! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you again for choosing Executive Honda, we look forward to having you as one of our valued customers for many more years to come!

September 09, 2023

Easy to do business with. Drive up, personalized service. Transparency in services to be performed. Overall Excellence. More

by B.SERVER
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Genna Panaroni
4.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Sep 10, 2023 -

Executive Honda responded

Thank you! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you again for choosing Executive Honda, we look forward to having you as one of our valued customers for many more years to come!

September 09, 2023

Friendly staff. Great booking process with convenient times. A little expensive for services.Appreciate car wash voucher. More

by Callahan104
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jason Hocking
5.0
This rating includes all reviews, with more weight given to recent reviews.
Genna Panaroni
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Sep 10, 2023 -

Executive Honda responded

Thank you for your business and this review. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know.

September 09, 2023

I always take my car to Honda for my oil changes. They’re efficient, prompt, clean and polite and extremely helpful. More

by RRA20
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Xavier Matos
5.0
This rating includes all reviews, with more weight given to recent reviews.
Chris Guerin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Sep 10, 2023 -

Executive Honda responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again.

September 09, 2023

Easy to make an appointment fir service, pleasant and communicative customer service rep, clean waiting room, car ready as promised and work was explained. More

by PATAJMCK
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Gina Roberts
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Sep 10, 2023 -

Executive Honda responded

Thank you for your business and this review. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know.

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