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Executive Honda - Service Center

Wallingford, CT

4.8
855 Reviews
Call Service Center (203) 872-9790

855 Reviews of Executive Honda - Service Center

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November 08, 2024

Over priced repair estimate, and $169 diagnostic charge was ridiculous. I repaired the matter myself following online instructions More

by PMADDEN91
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Sean McMahon
2.0
This rating includes all reviews, with more weight given to recent reviews.
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Nov 14, 2024 -

Executive Honda responded

We're sorry to hear that your visit didn't meet the high standards that guests have come to expect from our dealership. If there's anything we can do to resolve the issue or if it's possible to discuss your visit in more detail, please feel free to contact us directly or let us know the best way to contact you and we will reach out. We'd love to get to the bottom of this and turn things around for you.

November 04, 2024

Service was great. I don’t have an appointment and just came in, but was still treated well. More

by LUDSTER72
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Gina Roberts
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Nov 05, 2024 -

Executive Honda responded

Thank you for choosing Executive Honda. Your feedback and rating mean a lot to us. We're glad we were able to help, and we hope to see you again!

November 03, 2024

Excellent advice and trusted mechanics. I have been a customer since 2002 for all me service. More

by RJKEITHAN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sean McMahon
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Shaun Duling
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Nov 05, 2024 -

Executive Honda responded

Thank you! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that Sean and our team met your expectations. Thank you again for choosing Executive Honda. We look forward to having you as one of our valued customers for many more years to come!

November 03, 2024

1. Reliable 2. Professional 3. Efficient 4. Friendly 5. Responsive 6. Dedicated 7. Courteous 8. Trustworthy 9. K More

by LOU
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jay Marin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sean McMahon
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Nov 05, 2024 -

Executive Honda responded

Thank you, Lou! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Executive Honda.

November 03, 2024

A very good person, quiet and respectful. To the point and says it as it is. More

by AMIGOCT
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joe Chapman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Iris Ramirez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sean McMahon
5.0
This rating includes all reviews, with more weight given to recent reviews.
Irvin Cerna
5.0
This rating includes all reviews, with more weight given to recent reviews.
Bill Chambrello
5.0
This rating includes all reviews, with more weight given to recent reviews.
Vincent Mangene
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Nov 05, 2024 -

Executive Honda responded

Thank you for the kind words for our service department! We look forward to sharing your compliments with them, and don't hesitate to let us know if we can be of further assistance.

November 02, 2024

Everything was efficient and done in a reasonable length of time. All suggestions and explanations were helpful. More

by ROBERT.WILSON0
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Gina Roberts
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Nov 05, 2024 -

Executive Honda responded

Robert, Thanks for sharing about your experience with Executive Honda. We appreciate your business and hope to see you again soon!

October 30, 2024

Jay was very helpful and knowledgeable about the service we needed done. He was able to provide what we needed and also a rental because the service was going to take longer due to what they found. More

by Amit
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jay Marin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Oct 30, 2024 -

Executive Honda responded

It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that Jay met your expectations. Thank you for choosing Executive Honda, we look forward to having you as a valued customer for many years to come!

October 28, 2024

Excellent customer service. Chris is always so helpful. I highly recommend Executive Honda. Never disappointed. More

by MARYELLEN.BROWNBERG
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chris Guerin
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Oct 28, 2024 -

Executive Honda responded

It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that Chris met your expectations. Thank you for choosing Executive Honda, we look forward to having you as a valued customer for many years to come!

October 28, 2024

Received good and timely service. Personnel listened to my concerns, made suggestions. Happy with the experience. More

by E-WU
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Gina Roberts
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Oct 28, 2024 -

Executive Honda responded

It's great to hear that we were able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Executive Honda!

October 28, 2024

Noticed a leak that was under warranty and fixed it even though I did not notice an issue. More

by Phoebemwing
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Genna Panaroni
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Oct 29, 2024 -

Executive Honda responded

Thank you so much, Phoebe, for your excellent review! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with us here at Executive Honda to be a positive one. Please don't hesitate to reach out if you need anything else.

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