Dealer Reviews
Service Reviews
Cars for Sale
Write a Review
Dealer Log In
Back
View Dealership
Write a review

Executive Honda - Service Center

Wallingford, CT

4.8
885 Reviews
Call Service Center (203) 872-9790

885 Reviews of Executive Honda - Service Center

Sort by
September 14, 2023

I was told an approximate cost of the repair, and the actual cost was close,. I was given a ride home, as the repair would take time to complete. More

by J.NICHOLAS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sean McMahon
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Sep 15, 2023 -

Executive Honda responded

It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you for choosing Executive Honda, we look forward to having you as a valued customer for many years to come!

Sep 15, 2023 -

J.NICHOLAS responded

Sean did a very good job

September 14, 2023

Great work time ok car looks great too people were nice and helpful thanks I will go back again More

by sydneyruggiero40
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Genna Panaroni
5.0
This rating includes all reviews, with more weight given to recent reviews.
Gina Roberts
5.0
This rating includes all reviews, with more weight given to recent reviews.
Chris Guerin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jay Marin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sean McMahon
5.0
This rating includes all reviews, with more weight given to recent reviews.
Costas .
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Sep 15, 2023 -

Executive Honda responded

Thank you for choosing Executive Honda. Your feedback and rating mean a lot to us. We're glad we were able to help, and we hope to see you again!

September 14, 2023

They hear you but do not listen and now I have to find another repair center to complete my vehicle issue. More

by joe.parissi
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Ralph Guevara
Report | Print
Sep 18, 2023 -

Executive Honda responded

Thank you for providing this feedback, Joe, and we apologize for not providing you with an exceptional service experience. We never like seeing that our service didn't meet the standards customers have come to expect, but reviews like this help us improve. If you don't mind reaching out to us so that we can speak directly, we'd love to address your concerns in detail.

September 14, 2023

Excellent service, polite service staff, clean waiting room, convenient scheduling to fit my schedule, all-around great service. More

by ROSE DESJARDINS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Genna Panaroni
4.0
This rating includes all reviews, with more weight given to recent reviews.
Gina Roberts
4.0
This rating includes all reviews, with more weight given to recent reviews.
Chris Guerin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sean McMahon
4.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Sep 15, 2023 -

Executive Honda responded

Thank you for the kind words for our service department, Rose! We look forward to sharing your compliments with them, and don't hesitate to let us know if we can be of further assistance.

September 14, 2023

Jay is the best! Returned phone calls and kept me updated on my vehicle. He’s the only person I want to work with from now on! More

by Josi
Service Price Transparency
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jay Marin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Sep 15, 2023 -

Executive Honda responded

Thanks for sharing about your experience with Executive Honda. We appreciate your business and hope to see you again soon!

September 13, 2023

Joe the manager and Jenna the service advisor are nice, respectful and make me feel welcome! I remember when I bought my car Accord touring 2.0 here Dec 2017. Really wasn’t happy with the sales dept, BUT t More

by J2DAGEE68
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Genna Panaroni
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Joe the manager
Report | Print
Sep 13, 2023 -

Executive Honda responded

Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Executive Honda.

September 13, 2023

They treat you like family, caring, show support, very clear with explanations or what you need now and other items can wait. My car broke down near the dealer and 2 service guys came to my aide, jumped More

by Joan Hanna
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sean McMahon
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Sep 13, 2023 -

Executive Honda responded

Thank you for your very kind review, Joan. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Executive Honda.

September 13, 2023

Always very honest with me. Chris & Shawn never try to push work that is not necessary More

by JOHNGSS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jason Hocking
5.0
This rating includes all reviews, with more weight given to recent reviews.
Chris Guerin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sean McMahon
5.0
This rating includes all reviews, with more weight given to recent reviews.
Bill Chambrello
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Sep 13, 2023 -

Executive Honda responded

Thank you, John, for taking the time to share your thoughts on working with our team. We're glad to hear we delivered such a great experience!

September 13, 2023

Very good service. Cris Guerin is the “go to” person. He is the best when it comes to customer service and satisfaction. He takes the time to explain any vehicle issues More

by BOBJV
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chris Guerin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Sep 13, 2023 -

Executive Honda responded

Thank you so much for your excellent review! We are so glad that Chris had the opportunity to work with you, and we are thrilled that you found your experience with us here at Executive Honda to be a positive one. Please don't hesitate to reach out if you need anything else.

September 13, 2023

Very professional, kind and polite crew and management . Extra efforts on inquiries and communications which was great. More

by bhogue
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Not listed
Report | Print
Sep 14, 2023 -

Executive Honda responded

Thank you! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Executive Honda.

1
...
56
57
58
...
89