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Executive Honda - Service Center

Wallingford, CT

4.8
822 Reviews

822 Reviews of Executive Honda - Service Center

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September 06, 2023

Your system will not let me leave a statement not sure what's going on the shop was clean and tidy and the service representative acted as if he was concerned about the well-being of the automobile thank More

by JMONG4
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chris Guerin
4.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 06, 2023 -

Executive Honda responded

It's great to hear that Chris was able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Executive Honda!

September 06, 2023

Always great service in and fast price was very good. I've been going there for 8 years More

by CHEEZYCHAR61
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chris Guerin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jay Marin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sean McMahon
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 07, 2023 -

Executive Honda responded

Thank you for choosing Executive Honda. Your feedback and rating mean a lot to us. We're glad we were able to help, and we hope to see you again!

September 05, 2023

I continue to be very disappointed with the treatment from the dealership. When I called and asked to talk to Jason the manager, he would NOT take my call. He had the receptionist tell me that my car wo More

by LPARADISE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Jason Hocking
1.0
This rating includes all reviews, with more weight given to recent reviews.
Jamie Mastroni
5.0
This rating includes all reviews, with more weight given to recent reviews.
Joe Chapman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jay Marin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Alan Ackerman N/A, Bason Hocking, horrible treatment
Sep 05, 2023 -

Executive Honda responded

Very sorry to hear of your disappointment Ms. Paradise. We strive to keep our clients informed and sounds like there was a miscommunication here and I certainly apologize for that. The arrival of vehicles has been a source of frustration for Clients and the Dealership as transport times have been very delayed. I am glad that you found Jamie helpful and we hope you can have a little more patience as your vehicle is due to arrive any moment.

September 05, 2023

People who work there are very helpful and friendly. I have recommended Executive Honda to meant people. More

by dcossette
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jay Marin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 06, 2023 -

Executive Honda responded

It's great to hear that we were able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Executive Honda!

September 05, 2023

Genna, the service manager and staff, were incredibly helpful & efficient in resolving my issue. Thank you! More

by BARDOUJAINPHI
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Genna Panaroni
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Ryan in sales
Sep 06, 2023 -

Executive Honda responded

Thank you for the kind words for Genna and our service department! We look forward to sharing your compliments with them and don't hesitate to let us know if we can be of further assistance.

September 05, 2023

Very satisfied with the work done on my vehicle will definitely recommend it, thanks great job More

by Vg101wilcox
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ester
Sep 06, 2023 -

Executive Honda responded

Thank you for taking the time to share your thoughts on working with our team. We're glad to hear we delivered such a great experience!

September 05, 2023

Other than the price to replace the passenger mirror on my Honda CR-V, the service was excellent. Order for part was placed, arrived when promised, and I was able to book an appointment within a day. Very More

by caputom3
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chris Guerin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 06, 2023 -

Executive Honda responded

Thank you for taking the time to share your thoughts on working with our team. We're glad to hear we delivered such a great experience!

September 05, 2023

They always do a good job! When they are done with my car and I hit the button, it always goes VROOOOM! Which is what I want. More

by NIPIDOC
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Genna Panaroni
5.0
This rating includes all reviews, with more weight given to recent reviews.
Gina Roberts
5.0
This rating includes all reviews, with more weight given to recent reviews.
Chris Guerin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jay Marin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sean McMahon
5.0
This rating includes all reviews, with more weight given to recent reviews.
Costas .
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 06, 2023 -

Executive Honda responded

We are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit.

September 05, 2023

Always professional and courteous service. Been a customer since 2012 and have never had an issue. More

by ESCHULZ_77
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sean McMahon
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 06, 2023 -

Executive Honda responded

Thank you so much for your kind words, and for taking the time to leave us this wonderful feedback!

September 04, 2023

I’ve never been disappointed with the work performed by your company. The staff is very professional and courteous . More

by MFORC2
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Genna Panaroni
5.0
This rating includes all reviews, with more weight given to recent reviews.
Gina Roberts
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sean McMahon
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 05, 2023 -

Executive Honda responded

It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you for choosing Executive Honda, we look forward to having you as a valued customer for many years to come!

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