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Executive Honda - Service Center

Wallingford, CT

4.8
885 Reviews
Call Service Center (203) 872-9790

885 Reviews of Executive Honda - Service Center

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September 27, 2023

Other than the longest wait time for a simple oil change 1.5 hours with appointment I was satisfied More

by lsabo
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Another service person
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Sep 28, 2023 -

Executive Honda responded

Thank you for for your review, and we apologize for the long wait. We hope you will give us another opportunity to serve you and demonstrate our commitment to great customer service!

September 27, 2023

I have been going there seens i purchase my first car. Good service every time. More

by Tweety
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Gina Roberts
5.0
This rating includes all reviews, with more weight given to recent reviews.
Chris Guerin
4.0
This rating includes all reviews, with more weight given to recent reviews.
Jay Marin
4.0
This rating includes all reviews, with more weight given to recent reviews.
Sean McMahon
5.0
This rating includes all reviews, with more weight given to recent reviews.
Costas .
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Sep 28, 2023 -

Executive Honda responded

Thank you! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you again for choosing Executive Honda, we look forward to having you as one of our valued customers for many more years to come!

September 26, 2023

Sean always gives top notch service, with quotes on work and how long work will take. Very happy with service, no complaints. More

by MJTUREK
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sean McMahon
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Sep 27, 2023 -

Executive Honda responded

Thank you for the kind words for Sean and our service department! We look forward to sharing your compliments with them, and don't hesitate to let us know if we can be of further assistance.

September 25, 2023

Your service department has professional attitude, very friendly, and they really try to help the customer More

by TTO64
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Gina Roberts
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sean McMahon
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Sep 25, 2023 -

Executive Honda responded

Thanks for sharing your thoughts about your experience with Executive Honda. We appreciate your business and hope to see you again soon!

September 25, 2023

Friendly and accommodating staff. I like the complimentary car wash and the courtesy shuttle service. Thanks! More

by bobetmbuhat
Recommend Dealer
Yes
Employees Worked With
Jay Marin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Shuttle driver
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Sep 25, 2023 -

Executive Honda responded

Thank you for the kind words for our service department! We look forward to sharing your compliments with them, and don't hesitate to let us know if we can be of further assistance.

September 25, 2023

Friendly comprehensive service. I felt like I was able to trust the information given to me More

by CIENNA678
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joe Chapman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sean McMahon
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Sep 26, 2023 -

Executive Honda responded

Thank you for the kind words for our service department! We look forward to sharing your compliments with them, and don't hesitate to let us know if we can be of further assistance.

September 24, 2023

It service was timely and friendly. They answered my questions and concerns. The contacted me when done. More

by EDIBATTISTA
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Gina Roberts
4.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Sep 25, 2023 -

Executive Honda responded

It's great to hear that we were able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Executive Honda!

September 24, 2023

Keeps records of maintenance needed at each visit. .Multipoint inspection done at each visit. Free car wash coupon provided. More

by SJENNINGS700
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Gina Roberts
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sean McMahon
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Sep 25, 2023 -

Executive Honda responded

Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Executive Honda.

September 24, 2023

It looks like they found the problem this visit and changed the passenger side airbag So far the alert has not returned I wish they could have done this the first time I brought it in More

by JNEWTON
Service Price Transparency
Workmanship
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sean McMahon
4.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Sep 25, 2023 -

Executive Honda responded

Thanks for sharing about your experience with Executive Honda. We appreciate your business and hope to see you again soon!

September 24, 2023

The dealer is well organized, very helpful and very clean. The drive up service is very nice. More

by ECOCONNOR1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sean McMahon
4.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Sep 25, 2023 -

Executive Honda responded

Thank you for taking the time to share your thoughts on working with our team. We're glad to hear we delivered such a great experience!

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