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Executive Honda - Service Center

Wallingford, CT

4.8
1,077 Reviews

1,077 Reviews of Executive Honda - Service Center

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June 20, 2025

Great people providing terrific service! It couldn't have been a better experience and it's great dealing with people who seem to enjoy their job. More

by tdemicco
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Gina Roberts
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 20, 2025 -

Executive Honda responded

Thank you! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you again for choosing Executive Honda. We look forward to having you as one of our valued customers for many more years to come!

June 20, 2025

I purchased a new car from Executive Honda. After the purchase I had a problem with the car. The sales department told me to talk to the service department and the service department told me to More

by MARCIN.SMOLEN
Service Communication
Recommend Dealer
No
Employees Worked With
Jason Hocking
1.0
This rating includes all reviews, with more weight given to recent reviews.
Joe Chapman
1.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 23, 2025 -

Executive Honda responded

Thank you for this feedback, Marcin. We're very sorry to see that you didn't have the best experience at our dealership. Would you mind sending us a message with your contact information so we can learn more and address your concerns? While we're disappointed to learn that we didn't meet your expectations, we'd love to try to turn things around and make sure the same thing doesn't continue to happen.

June 18, 2025

appointments Re easy to make , service discussions are clear, estimates of time involved are generally accurate. and pèrsonnel are courteouus. More

by richard.beals
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Costas .
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 18, 2025 -

Executive Honda responded

Thanks for sharing your thoughts about your experience with Executive Honda. We appreciate your business and hope to see you again soon!

June 18, 2025

Jay is super-efficient, works well with customers and problem solves well. He has a long-standing reputation as “the best”. More

by JSPEECHREICH
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Genna Panaroni
5.0
This rating includes all reviews, with more weight given to recent reviews.
Gina Roberts
5.0
This rating includes all reviews, with more weight given to recent reviews.
Chris Guerin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jay Marin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sean McMahon
5.0
This rating includes all reviews, with more weight given to recent reviews.
Costas .
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 18, 2025 -

Executive Honda responded

Thank you for choosing Executive Honda. Your feedback and rating mean a lot to us. We're glad we were able to help, and we hope to see you again!

June 17, 2025

Well organized, personnel are very friendly. Hope to have a good experience for years to come . More

by Georgesferes
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rex Bilachie
5.0
This rating includes all reviews, with more weight given to recent reviews.
Chris Guerin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 17, 2025 -

Executive Honda responded

Thank you for taking the time to share your thoughts on working with our team. We're glad to hear we delivered such a great experience!

June 16, 2025

Dealership staff is great however the recall parts take forever to arrive at the dealership. I had to wait for a year to get certain things done. More

by REHMAN.TAYYABA
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Gina Roberts
5.0
This rating includes all reviews, with more weight given to recent reviews.
Chris Guerin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sean McMahon
5.0
This rating includes all reviews, with more weight given to recent reviews.
Costas .
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sarina Pompei
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 16, 2025 -

Executive Honda responded

Thank you so much for your kind words, and for taking the time to leave us this wonderful feedback!

June 16, 2025

Always helpful, courteous, honest, and excellent service. No gimmicks, not trying to push unnecessary services, and help manage our routine and special maintenance needs. Highly recommend. More

by CHRISTOPHER.BALL
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Gina Roberts
5.0
This rating includes all reviews, with more weight given to recent reviews.
Chris Guerin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sean McMahon
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 16, 2025 -

Executive Honda responded

It's great to hear that we were able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Executive Honda!

June 15, 2025

Very good customer service, they were quick and kept me informed all the way.Would definitely bring my car here again. More

by lkrk78
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jay Marin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sean McMahon
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 15, 2025 -

Executive Honda responded

Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Executive Honda.

June 15, 2025

Excellent Excellent service car is running great and I couldn't be happier Keep up the good work More

by jmavitable44
Recommend Dealer
Yes
Employees Worked With
Chris Guerin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Chris Guerin
Jun 15, 2025 -

Executive Honda responded

It's great to hear that we were able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Executive Honda!

June 13, 2025

Very professional and simply cares about their customers. Sean remembered me from the last time I was there which shows me he cares about his customers. More

by CHER313X
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Xavier Matos
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sean McMahon
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Dominic in sales department was also excellent with his customers.
Jun 13, 2025 -

Executive Honda responded

Thank you for your business and this review. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know.

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